Webinar: How Your Analysts Can Get More Actionable Insights from Interaction (Speech) Analytics

This month’s webinar, to be held on March 24 at 1:00 PM EST, will discuss “A Day in the Life of an Interaction Analytics Analyst.” Congratulations, your organization has made (or is considering making) the wise investment in automated interaction analytics to help support agent performance, compliance and optimal contact outcomes.  Now, how do your […]

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