CallMiner Eureka Platform
Analyze customer interactions at the deepest levels to gain insight.
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Easily import and export data with bre-built Connectors or the open developer API
Support audio, text, chats, video and metadata at scale
Real-time API supports alerting and next-best-action guidance to drive efficiency
CallMiner enables our internal teams to collect omnichannel data for analysis and gain new insights.
User at Health, Wellness and Fitness Enterprise
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.