CallMiner Eureka Platform
Analyze customer interactions at the deepest levels to gain insight.
September 23, 2022
CallMiner's new CX Landscape Report reveals companies do not collect all the data they need to drive positive CX, and the limited data collection is holding back organizations from effectively analyzing data to uncover insights and intelligence that result in meaningful action.Read more
September 21, 2022
TMCNet's Call Center Management looks at CallMiner's new CX Landscape Report and how most companies aren't collecting enough data for actionable CX insight.Read more
September 14, 2022
MediaPost highlights findings from the CX Landscape Report, including that email plays a role in collecting customer feedback, but it lags far behind customer reviews and interviews.Read more
CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020
CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.