CallMiner's 2024 CX Landscape Report is here! |Download today

Latest News

Real-World Uses Of AI In Business: What You Need To Know Today

September 20, 2024

Forbes shares examples of how AI is being used in real-life application, including how companies like CallMiner are delivering voice intelligence to support customer service agents and provide insights that improve call quality and customer satisfaction.

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No Jitter Roll: GoTo Launches GoTo Connect CX, Twilio Enables RCS, Mitel Debuts Framework for Hybrid UC

September 13, 2024

The CallMiner annual CX Landscape Report is highlighted in the No Jitter Roll, the publication's regular roundup of news in the communication and collaboration spaces.

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Contact Centre Report: The CallMiner CX Landscape Report 2024

September 10, 2024

Contact-centres.com covers the highlights from CallMiner's 2024 CX Landscape Report, including how organizations are addressing CX challenges, as well as how AI will impact those effort.

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Awards and Recognition

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AI 50 Award Winner In 2020
AI 50 Award in 2020

CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020

Speech Technology Mag Implementation
Speech Technology Magazine Implementation Award

CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.


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