Latest News

AI and the Future of CX: Insights from The CallMiner CX Landscape Report with Eric Williamson [Podcast]

February 13, 2024

Eric Williamson, CMO of CallMiner, joined the Navigating the Customer Experience podcast to share finding from CallMiner's recent CX Landscape Report, his thoughts on the future of AI, and more. Listen for more.

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Techstrong TV – February 5, 2024 [Podcast]

February 05, 2024

Generative AI has everyone buzzing, but as CallMiner CMO, Eric Williamson, explains, a measured, strategic approach is key to unlocking AI’s full potential. Hear more via his interview with TechStrong TV.

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2024 GenAI Predictions: Part Deux

January 17, 2024

CallMiner CMO, Eric Williamson, joins industry experts to weigh in on how GenAI adoption will unfold this year, what impact it will have on businesses, and whether there will be unintended side effects on society.

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Awards and Recognition

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AI 50 Award Winner In 2020
AI 50 Award in 2020

CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020

Speech Technology Mag Implementation
Speech Technology Magazine Implementation Award

CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.


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