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November 10, 2023
CallMiner's latest AI-driven platform features, including providing contextual advice to agents and delivering more customizability to supervisors, are featured in No Jitter's weekly industry news roundup.Read more
October 16, 2023
Insurance provider, MiWay, spoke with TechCentral's TCS+ podcast, alongside CallMiner's Frank Sherlock, to share how the company has deployed the CallMiner platform in its contact centre environment to improve performance of customer-facing agents.Read more
October 06, 2023
CallMiner's Jeff Gallino joins the Telecom Reseller podcast to discuss top findings from our annual CX Landscape Report, the role of AI in the contact center, and his thoughts on the super-agent era.Read more
CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020
CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.