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September 20, 2024
Forbes shares examples of how AI is being used in real-life application, including how companies like CallMiner are delivering voice intelligence to support customer service agents and provide insights that improve call quality and customer satisfaction.
Read moreSeptember 13, 2024
The CallMiner annual CX Landscape Report is highlighted in the No Jitter Roll, the publication's regular roundup of news in the communication and collaboration spaces.
Read moreSeptember 10, 2024
Contact-centres.com covers the highlights from CallMiner's 2024 CX Landscape Report, including how organizations are addressing CX challenges, as well as how AI will impact those effort.
Read moreCallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020
CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.