CallMiner Eureka Platform
Analyze customer interactions at the deepest levels to gain insight.
October 18, 2021
VentureBeat covers CallMiner's acquisition of audio and screen capture platform OrecX.Read more
October 11, 2021
When a CX agent is live on a call or in a text chat with a customer, their attention needs to be fixed on the interaction itself. CallMiner's Jason McKay discusses how the right amount of real-time guidance can simultaneously support the agent while achieving the desired outcome for the customer.Read more
CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020
CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.