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See how we help you translate customer insights into business value.
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February 29, 2024
Risa Eldridge, CallMiner's Senior Director of Product Management, spoke with Call Centre Helper about three ways companies can speed up after-call work (ACW) for their agents and frontline employees.
Read moreFebruary 13, 2024
Eric Williamson, CMO of CallMiner, joined the Navigating the Customer Experience podcast to share finding from CallMiner's recent CX Landscape Report, his thoughts on the future of AI, and more. Listen for more.
Read moreFebruary 05, 2024
Generative AI has everyone buzzing, but as CallMiner CMO, Eric Williamson, explains, a measured, strategic approach is key to unlocking AI’s full potential. Hear more via his interview with TechStrong TV.
Read moreCallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020
CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.