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Latest News

Steering Through Europe’s Regulations

May 01, 2025 by Frank Sherlock, Vice President, International

CallMiner's VP of International, Frank Sherlock, explores the changing regulations landscape in the EU, offering tips for how companies can comply, avoid fines, and drive business value.

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ChatGPT Will Be Less Friendly With You After OpenAI Pulls 'Sycophantic' Update

April 30, 2025

CallMiner CEO, Jeff Gallino, spoke with CNET about the recent rollback OpenAI made on ChatGPT, and why friendly isn't always better when it comes to chatbots and AI tools.

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The 2025 CRM Top 100

April 01, 2025

CRM magazine has included CallMiner in its seventh annual list of the "Top 100" vendors of customer relationship management technology for customer service, marketing, and sales, appearing in CRM's April 2025 issue.

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Awards and Recognition

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AI 50 Award Winner In 2020
AI 50 Award in 2020

CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020

Speech Technology Mag Implementation
Speech Technology Magazine Implementation Award

CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.


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