Latest News

Interview with Jeff Gallino, CTO of CallMiner – Harnessing Customer Data to Improve Business Performance

June 15, 2021

Jeff Gallino, CTO of CallMiner, spoke to TechRound about harnessing the power of data to improve business, as well as his tips for how technology companies can continue to innovate over time.

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CallMiner Introduces New Industry-first Initiative

May 25, 2021

CX Today highlights OVTS, CallMiner's industry-first initiative that empowers organizations with open selection for preferred speech recognition solutions,

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How to Raise the Profile of Your Contact Centre

May 24, 2021

Frank Sherlock, CallMiner's VP of International, joins a panel of experts to discuss how you can improve your contact centre’s reputation across the entire business.

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Awards and Recognition

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AI 50 Award Winner In 2020
AI 50 Award in 2020

CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020

Speech Technology Mag Implementation
Speech Technology Magazine Implementation Award

CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.

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