Why CallMiner?
See how we help you translate customer insights into business value.
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September 03, 2024
CallMiner was named a top five contact center interaction analytics industry leader in 2024 by Destination CRM. Donna Fluss, president of DMG Consulting, says, “[CallMiner] is true best of breed. [Analytics] is all they do, and they do it very well.”
Read moreAugust 22, 2024
Bruce McMahon, CallMiner Chief Product Officer, shares why CallMiner is using Phi models, including for their speed, accuracy, and security. Read more via Eric Boyd, Corporate Vice President, Azure AI Platform, Microsoft, on the Azure blog.
Read moreAugust 20, 2024
CallMiner CMO, Eric Williamson, joined the Agile Brand podcast to discuss how using conversation intelligence data can enable better B2B marketing and a better customer experience.
Read moreCallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020
CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.