CallMiner Eureka Platform
Analyze customer interactions at the deepest levels to gain insight.
April 29, 2022
Tech people talk a lot about whether an open or closed ecosystem is better for business. But why should learning professionals care—as long as they can get the tools they need right now?Read more
April 29, 2022 by Jeff Gallino, CTO & Founder
In his latest Forbes Technology Council article, our CTO Jeff Gallino discusses three ways AI, automation and data-driven techniques can empower leaders to build genuine connections and stronger relationships with employees.Read more
April 18, 2022
Frank Sherlock, CallMiner's VP of International, joins Call Centre Helper's panel of experts to share advice on how to handle frustrated customers and end these interactions on a positive note.Read more
CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020
CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.