CallMiner Eureka Platform
Analyze customer interactions at the deepest levels to gain insight.
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PRODUCT SUITE
June 24, 2022
“Real-time analytics offers the potential to turn a negative interaction into a positive one, prevent a customer from churning, and deliver the best experience possible every time, which in turn drives loyalty and strong relationships,” says Jeff Gallino, CallMiner CTO
Read moreJune 20, 2022
Datanami looks at the value AI has in the workplace, including starting with the low-hanging fruit, such as password resets or generating help tickets for things like broken printers. And as companies gain more experience solving employee problems with AI, they can start tackling tougher problems.
Read moreJune 20, 2022
The No Jitter Roll, the regular round-up of communications and collaboration news, highlights CallMiner's platform updates, including a wellness module to its frontline agent intelligence platform.
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CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020
CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.
