Understand your customers. Unlock business value.

Drive better business decisions and transform your growth with the industry’s most powerful conversation analytics platform.

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We’ve built trust with some of the world’s top companies

The deepest customer understanding for improved business decisions.

Capture and analyze customer interactions across all channels
UI Insights
Extract meaningful insights from unstructured data to drive action
Enterprise Scale
Take action on insights to improve performance and operations enterprise-wide
Site Customer Success Story

Why Sitel Uses CallMiner vs. the Competition

Learn why one of the world's leading BPOs leverages CallMiner as its platform of choice.

Driving business improvement from contact center to C-Suite.

We can help you with:

Holiday Inn Vacation Club

Holiday Inn Club Vacations Realizes 4x ROI in Year One Using CallMiner

DoublePositive logo

DoublePositive Teams Up with CallMiner to Improve Agent Performance, Consumer Insights and Enterprise-Wide ROI

Sirius XM logo

SiriusXM Gains Deeper Customer Insights with CallMiner