Better intelligence for better experiences.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

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We’ve built trust with some of the world’s top companies

Gain deeper customer intelligence to deliver better experiences.

Capture and analyze customer interactions across all channels and listening posts
UI Insights
Extract meaningful insights from unstructured and structured data to drive action
Enterprise Scale
Take action on insights to improve customer experience and operations enterprise-wide

Forrester Predictions 2023: Customer Experience

Drive better experiences in the contact center and enterprise-wide.

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Holiday Inn Club Finds Compliance and 4x ROI with CallMiner Call Monitoring

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SiriusXM Gains Deeper Customer Intelligence with CallMiner