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Intelligent Automation Powering the Future of CX

Trusted intelligence behind every customer interaction. The end-to-end AI platform for customer experiences that captures, analyzes, augments, and automates all human and AI agent interactions.

I want to confirm my appointment tomorrow at your Boston location

I have you scheduled for 10am tomorrow, but you’re at our Waltham location

I need it to be in Boston, I’d like to speak to a human

We’ve built trust with some of the world’s top companies

The industry's only intelligent CX automation platform

Capture every customer touchpoint, from calls, emails, texts to surveys, for clear visibility and actionable insights.

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Try CallMiner's AI Agent Yourself

Explore our self-serve demo of CallMiner’s OmniAgent solution to see first-hand how intelligent automation can power better customer experiences.

Serving Customers 78% Faster: CallMiner OmniAgent Supercharges Call Handling with Azure OpenAI | CallMiner

CallMiner OmniAgent Improves Operational and CX Metrics for AAA Auto

Top American Wireless Company Inserts Empathy into Every Call with AI Insights

Talk with one of our experts to find out how our platform can help drive your business.

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CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.

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