See how we help you translate customer insights into business value.
CallMiner’s Solution Catalogue maximizes your ability to gain critical business insights while minimizing time, effort and cost. Pre-built, customizable scores, indicators and other analytics deliver value across a range of business needs and industries.
Gain a comprehensive set of categories, scores, alerts and dashboards to reveal unexpected trends within conversations.
CallMiner's topic models are always editable and can be customized or expanded based on your specific needs.
Realize powerful insights right away – instead of starting from scratch – and start driving ROI immediately.
Browse, evaluate and quickly enable pre-built analytics content whenever you need it, in minutes. Immediately start auto-tagging conversations and mining insights without extra support. Everything is composable and works together to show a holistic view of customer interactions.
Turn on solutions and start uncovering insights today for immediate time to value.
Solutions are available in several languages, localized for areas and dialects, with regular language releases.
Solutions are editable and can be tuned for vertical or brand specific needs.
The Solution Catalogue is updated and expanded regularly, without losing unique customizations teams have made.
Solutions work together to show a holistic view of customer feedback through several lenses.
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.