Solution Catalogue

Accelerate speed to value with pre-built topics

CallMiner’s Solution Catalogue maximizes your ability to gain critical business insights while minimizing time, effort and cost. Pre-built, customizable scores, indicators and other analytics deliver value across a range of business needs and industries.

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Critical business insights in no time

Solutions Catalogue setup wizard

Discover and activate solutions that suit your evolving business needs

Browse, evaluate and quickly enable pre-built analytics content whenever you need it, in minutes. Immediately start auto-tagging conversations and mining insights without extra support. Everything is composable and works together to show a holistic view of customer interactions.

Unleash the power of solutions for immediate value

Dutch solution catalogue

Access an ever-growing catalogue 

  • Access 230+ unique topics and 50+ unique scores
  • New and expanded solutions are released regularly
  • New solutions are localized for specific regions and dialects

Consumer Duty solution catalogue

Customized for you

  • Solutions are easily editable and can be tuned for your team's unique needs
  • Easily tuned for vertical, industry or brand needs
  • Customizations are not affected when new updates are rolled out

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Use directly throughout the platform

  • Identify trends in your interactions and explore further
  • Guide next-best action in real time for better conversation outcomes
  • Deliver targeted scores on conversations for coaching opportunities
  • Show performance overtime in visual dashboards

Key Features

Faster ROI

Turn on solutions and start uncovering insights today for immediate time to value.

Language support

Solutions are available in several languages, localized for areas and dialects, with regular language releases.

Easily customized for specific needs

Solutions are editable and can be tuned for vertical or brand specific needs.

Regular enhancements

The Solution Catalogue is updated and expanded regularly, without losing unique customizations teams have made.


Solutions work together to show a holistic view of customer feedback through several lenses.