Product Collateral
Why CallMiner?
See how we help you translate customer insights into business value.
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Solutions
CallMiner's advanced AI capabilities, including generative AI and agentic AI, span across our core products to improve the value customers can realize. Users can access several powerful AI features that improve discovery through AI and human collaboration, accelerate time to insight, and enhance productivity.
Gain deeper insights effortlessly with AI-driven discovery, surfacing patterns and trends that empower smarter business decisions.
Streamline workflows and reduce manual effort by automating complex tasks, allowing agents and analysts to focus on higher-impact work.
Equip your team with AI-powered tools that blend human intelligence with machine learning, boosting productivity and improving CX.
CallMiner AI Assist utilizes agentic AI to streamline tasks into workflows for complex inquiries. Research agents allow users to ask questions naturally, while supervisor agents coordinate workflows to accomplish tasks like content creation and data analysis. Together, these agents simplify processes, provide clear insights, and enhance the use of customer interaction data.
A single, comprehensive place to analyze your customer interactions and find solutions. The agentic framework reveals hidden trends, risks and provides actionable next steps.
Model-driven labels powered by AI accelerate time to intelligence across languages. Includes 25 out-of-the-box classifiers.
Reduces the need for product expertise by revealing insights based on natural language searches across languages.
Generative AI contact summarization supports any language that can be transcribed, offering extensive flexibility and global applicability.
CallMiner enables us to ‘drill down’ and pinpoint specific topics or subjects within calls, especially with its expanded capabilities [AI tools]; it truly can be a performance-enhancer.
Director of Account Operations, ResultsCX
