Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.

Events

Consero Experience & Contact Center Forum

From virtual activations to multi-day forums, every event is designed for customer experience professionals and their most pressing concerns.

October 8-10

Litchfield Park, AZ


Customer Engagement Summit

Europe’s leading customer engagement event—now bigger than ever at our new home, Evolution London. This year’s theme explores a seismic shift in how organisations connect with customers – balancing technological innovation with the human touch.

October 9

London, UK


SOCAP National Conference 2025

Bringing together customer experience pros, bold thinkers, and industry trailblazers to explore how shared knowledge and diverse perspectives fuel real results. This event is all about turning community power into competitive advantage.

October 14-16

Phoenix, AZ


Next-Level Personalisation: Using AI and Data to Create Customer Loyalty

Are we really delivering personalisation that deepens customer loyalty — or just talking about it? Women in CX and CallMiner are back to shake up the CX conversation with fresh insights, bold debate, and practical strategies you can put into action.

October 14

Webinar


Fraud Prevention Reimagined: Balancing Security and CX

Don’t miss this opportunity to learn best practices from industry leaders and equip yourself with the knowledge to combat fraud in the digital age. Register today!

October 21

Webinar


CCW Nashville

Join customer contact leaders for three days of powerful insights, real-world strategies, and meaningful connections. This is where industry decision makers come to solve challenges, discover innovations, and shape the future of customer contact.

October 22-24

Nashville, TN


Mastering the Future of Proactive Customer Engagement

This panel will strip away tech-heavy talk and focus on real-world examples, actionable strategies, and the organisational mindset shifts that make proactive CX a reality.

October 23

Webinar


Customer Service & Experience EAST 2025

Customer Service & Experience East is the place senior service and experience leaders meet to talk openly, deeply and honestly to transform their CX playbook. Here you will unlock new efficiencies, enhance CX, and drive business growth beyond 2025.

November 4-5

New York City, NY


The Forum #RaisingStandards 2025

Designed specifically for Planning, Insight and Quality & Customer Experience Professionals. Learn first-hand from practitioners and business leaders who are delivering successful change whilst having the opportunity to collaborate with others.

November 5

Coventry, UK


Call & Contact Centre Expo

Contact Centre Expo, co-located with the Customer Experience Expo showcases the latest and most effective technologies, strategies, and advancements for call and contact centre professionals.

November 19-20

London, UK