Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.

Events

WiCX Talk Trends: Beyond NPS – The Future of Listening to Your Customers

Are we capturing the truth of our customers’ experience — or just the answers that are easiest to measure? Join for fresh insights, hot-takes, lively discussion, and practical advice that you can apply to your organisation straight away.

July 9

Online

Decoding Customer Sentiment: The Role of AI in Unbiased Feedback 

Join Tanya Fowler (Head of Customer Experience, FCT) as she explores the innovative ways AI can be leveraged to reduce bias in customer feedback.

July 15

Webinar

Artificial Intelligence in Financial Services 2025
September 9-10

London, UK

UK National Contact Centre Conference
September 30

London, UK

LISTEN 2025
October 6 - 8

Charleston, SC

Consero Experience & Contact Center Forum
October 8-10

Litchfield Park, AZ

Customer Engagement Summit
October 9

London, UK

CCW Nashville
October 22-24

Nashville, TN

The Forum #RaisingStandards 2025
November 5

Coventry, UK

Call & Contact Centre Expo
November 19-20

London, UK

Talk with one of our experts to find out how our platform can help drive your business.

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CallMiner

CallMiner is the global leader in AI-powered conversation intelligence to improve customer experience (CX). CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI analytics and machine learning. By uncovering better intelligence, CallMiner enables companies to identify areas of opportunity to drive better experiences, ultimately leading to business improvement, growth and transformational change. CallMiner is trusted by the world’s leading organizations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality.

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