CallMiner Eureka Platform
Analyze customer interactions at the deepest levels to gain insight.
Join us at these upcoming events to learn more about CallMiner directly from our experts.
Join the most experienced CX practitioners and thought leaders for two days of inspiring keynotes, hands-on workshops and networking opportunities.
Join Rick Britt, VP of AI at CallMiner, as he shares experiences in “opening the data books” with the use of our powerful Coach product and how it has driven organizations to new heights and greater ROI from their conversation analytics investments.
Hosted on CCMA member sites around the country, the CONNECT event series aims to bring CCMA members together again, at a local level, to deliver insights, enable talking points and give members a chance to hear the views and experiences of others.
Hear how one of the top betting and gaming operators in the UK uses AI-driven customer insights to ensure player safety while providing optimal CX
The fall Customer Response Summit will provide attendees with a breathtaking and interactive venue to learn, share, network, and engage to innovate by advancing the conversation on customer experience.
ICMI unites professionals looking to enhance the customer experience. From handling customer contacts to figuring out system stability and accessibility issues, attendees look to our event for effective solutions to common industry challenges
This three-day event will give attendees a better understanding of the latest enhancements to the CallMiner platform, as well as an exclusive view of the industry and what’s coming next from thought leaders and global experts.
The CXO Exchange is an invitation-only event is built for today's senior CX Leaders as they aim to benchmark, connect, and identify solutions to critical business challenges in the most efficient and effective way possible.
Engage with 20+ expert speakers, 20+ hours of content and 12+ interactive sessions to exchange key inputs from your peer-group on the most pressing industry topics. Interactive 1-2-1 meetings to network and to meet potential partners.
A face to face version of Credit Connect’s Think Tank series which will be followed in the evening by the Credit & Collections Technology Awards 2022
Call & Contact Centre Expo showcases the latest and most effective technologies, strategies & advancements to call & contact centre professionals and those in IT, general management, HR, marketing & operations looking to excel in customer engagement.
The European Contact Centre & Customer Service Awards (ECCCSAs) are the greatest awards in the customer contact industry. In its 22nd year, the award-winning ECCCSAs is the longest running and largest awards programme in the industry.
Forrester’s Data Strategy & Insights 2022 is the must-attend annual gathering for the world’s data and business insights professionals