Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.

Events

HIMSS
March 9-12

Las Vegas, NV


Enterprise Connect
March 10-12

Las Vegas, NV


Consero Experience & Contact Center Forum
March 10-12

Coral Gables, FL


Institute of Customer Service Annual Conference

The UK’s largest platform for customer service thought leadership and best practice. It features top speakers from various industries and is ideal for business leaders and service professionals, from board members to managers.

March 10

London, UK


Leadership Strategies from Women Driving Transformation in CX & Tech

This Women’s History Month, we’re bringing together four women who have led massive change inside tech and customer experience organizations, navigated the tough calls, and figured out how to make impact that sticks.

March 17

Webinar


European Chatbot & Conversational AI Summit

Harnessing Agentic AI: Conversations That Matter! This 2-day conference and exhibition is designed to host industry executives and adopters of Conversational AI, Generative AI, Chatbots, Virtual Assistants, voice technology, and Conversation Design.

March 18-19

Edinburgh, Scotland


Delivering on Patient Promises with AI Insights: Gonzaba’s Story

Gonzaba Medical Group is partnering with us to turn conversations into meaningful change - using AI and machine learning to uncover what patients really need, then acting on that knowledge to improve care, reduce risk, and foster long-term trust.

March 24

Webinar


Reuters Customer Service & Experience West 2026
April 21-22

San Diego, CA


Reuters Service & Experience at Customer 2026
April 21-22

San Diego, CA


LISTEN UK

With interactivity at its core, LISTEN UK will foster deeper conversations, hands-on engagement, thought leadership sessions and real-world collaboration, ensuring attendees walk away feeling energised, inspired and motivated for 2026 and beyond!

April 28-29

Manchester, UK


The Forum Customer Strategy & Planning 2026

Annual flagship conference for industry professionals. Designed specifically to focus on the hot topics within the industry and thought leadership whilst also delivering practical skills with new ways of thinking.

April 28

Newcastle, UK


CCMA Ireland Annual Conference

CX 2026 - Start, Stop, Continue! CCMA Ireland’s Annual Conference gathers contact centre professionals to share insights and best practices in interactive and engaging sessions.

May 21

Dublin, Ireland


LISTEN East

With interactivity at its core, LISTEN East will foster deeper conversations, hands-on engagement, thought leadership sessions and real-world collaboration, ensuring attendees walk away feeling energised, inspired and motivated for 2026 and beyond!

June 2-3

Miami, FL, USA


CCW Vegas
June 22-25

Las Vegas, NV


Forrester CX Forum East
June 16-17

New York, NY


Customer Experience Live UK

UK's premium gathering of Customer Experience, Customer Service and Contact Centre Leaders captures the ambition, innovation, and next-gen technologies orchestrating amazing customer experiences.

July 7-8

Manchester, UK


Consero Customer Experience & Contact Center Summit
July 22

New York, NY


LISTEN Prague

With interactivity at its core, LISTEN Prague will foster deeper conversations, hands-on engagement, thought leadership sessions and real-world collaboration, ensuring attendees walk away feeling energised, inspired and motivated for 2026 and beyond!

September 10

Prague, Czech Republic


CCMA UK National Contact Centre Conference

Get ready to be inspired by the people and stories driving real change in customer contact. An event where CCMA members come together to share best practice and network with senior leaders and industry colleagues.

September 29

London, UK


Consero Experience & Contact Center Forum
October 4-6

Houston, TX


Engage Customer Summit

Europe's premier customer engagement conference & expo. Connect with high-level decision-makers shaping the future of customer engagement. Hear from industry experts in keynote sessions & roundtables, & share best practice with peers and colleagues.

October 7-8

London, UK


CCW Nashville
October 7-9

Nashville, TN


LISTEN West

With interactivity at its core, LISTEN West will foster deeper conversations, hands-on engagement, thought leadership sessions and real-world collaboration, ensuring attendees walk away feeling energised, inspired and motivated for 2026 and beyond!

October 20-21

Dallas, TX, USA


The Forum - #RaisingStandards 2026

Designed specifically for Planning, Insight and Quality & Customer Experience Professionals. Learn first-hand from practitioners and business leaders who are delivering successful change whilst having the opportunity to collaborate with others.

November 3

Nottingham, UK


Call & Contact Centre Expo

Europe’s most proactive customer experience and engagement professionals join to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.

November 18-19

London, UK