Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.

Events

From Tension to Trust: Mapping the Emotional Flow of Customer Conversations

Discover how to break away from scripting and create consistent positive customer experiences.

August 6

Webinar


Conversation Intelligence: DIRECTV's Edge

Learn the intricacies of maximizing every customer conversation with targeted strategies and scoring methods to create a more consistent, positive customer experience.

August 20

Webinar


AI in Financial Services 2024
September 9 - 10

London, UK


Elevate Your QA Program with Conversation Intelligence

Discover how TechStyle’s innovative approach to QA transformed the experiences for the brands under its umbrella. Learn how these groundbreaking strategies not only boosted operational efficiency but also elevated customer and employee satisfaction.

September 10

Webinar


LEND360
September 11 - 13

Nashville, TN


The Secrets to Delivering Consistent CX

How do you level the playing field, so every customer receives a consistent experience regardless of channel, agent, or query type? Join our webinar to hear what the experts have to say about how to deliver consistency – time after time.

September 12

Webinar


Becker’s Health IT + Digital Health Conference
October 1 - 4

Chicago, IL


UK National Contact Centre Conference
October 2

London, UK


Consero Customer Experience & Contact Center Forum
October 6 - 8

Irving, TX


LISTEN 2024

LISTEN 2024 will be an informative, inspiring, and interactive event, bringing the CallMiner community together to learn how to deliver better experiences & drive greater business value. Join us!

October 7 - 9

Dallas, TX


CCW Fall
October 23 - 25

Nashville, TN


CrmXchange
October 28 - November 1

Virtual


The Forum Community Conference
November 5

Nottingham, UK


Call & Contact Centre Expo
November 27 - 28

London, UK