CallMiner CX Landscape Report 2026 is here! | Read Now

Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.

Events

Consero Experience & Contact Center Forum

Hear from and interact with some of the most influential voices in the contact center space.

October 4-6

Houston, TX


CCW Nashville

Join customer contact leaders for three days of powerful insights, real-world strategies, and meaningful connections. This is where industry decision makers come to solve challenges, discover innovations, and shape the future of customer contact.

October 7-9

Nashville, TN


Engage Customer Summit

Europe's premier customer engagement conference & expo. Connect with high-level decision-makers shaping the future of customer engagement. Hear from industry experts in keynote sessions & roundtables, & share best practice with peers and colleagues.

October 7-8

London, UK


LISTEN West

With interactivity at its core, LISTEN West will foster deeper conversations, hands-on engagement, thought leadership sessions and real-world collaboration, ensuring attendees walk away feeling energised, inspired and motivated for 2026 and beyond!

October 20-21

Dallas, TX, USA


CX Landscape 2026: The Intelligence Gap Shaping the Future of Customer Automation

Join our panelists as they unpack the findings from the newly released CX Landscape Report 2026.

October 27

Webinar


The Forum - #RaisingStandards 2026

Designed specifically for Planning, Insight and Quality & Customer Experience Professionals. Learn first-hand from practitioners and business leaders who are delivering successful change whilst having the opportunity to collaborate with others.

November 3

Wolverhampton, UK


Containment Is Not Customer Experience: What AI Automation Metrics Are Missing

Drawing on Forrester research, Estafeta's real-world experience, and CallMiner's analytics expertise, industry experts explore the next phase of AI-powered customer service.

November 10

Webinar


Reuters Customer Service & Experience East 2026

Join CX and service leaders from the world’s most influential brands to turn AI ambition into reality, transform the workforce, and deliver measurable commercial impact.

November 17-18

New York, NY


Call & Contact Centre Expo

Europe’s most proactive customer experience and engagement professionals join to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.

November 18-19

London, UK


ADMEZ Contact Center Conference 2026

Meet the CallMiner team at the ADMEZ Contact Center Conference 2026 in Prague. Connect with CX leaders, explore the future of AI-driven customer engagement, and discover how to balance automation with meaningful customer relationships.

November 19

Prague, CZ


Customer Contact Congress 2026

Discover how leading companies transform customer contact into a powerful engine for loyalty, growth, and innovation.

November 24

Grimbergen, Belgium