Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.


Best Practices for Implementing Conversation Intelligence

Doffie Howard, VP of Business Support at FBCS, Inc. and Sean Clark, SVP of Platforms at Provana will be sharing their invaluable first-hand experience and expertise on successfully navigating the rollout of a conversation intelligence platform.

February 28


How to Balance Efficiency & Human Expertise in QA Automation

As part of our new partnership with CCMA Ireland, we will be hosting a live demonstration and discussion on the continuous nature of automating QA and the potential for technology to enable sustained long-term outcomes.

March 7


March 11 - 15

Orlando, FL

LIVE 2024: Retail Week x Grocer

Visit the CallMiner Team at the Demo and Networking Space in the Tech and Digital Discovery zone.

March 12 - 13

London, UK

March 18 - 20


Consero Customer Experience & Contact Center Forum
March 18 - 20

Coral Gables, FL

Utility Week Customer Summit 2024
March 19

Birmingham, UK

Enterpise Connect
March 25 - 28

Orlando, FL

Shared Services & Outsourcing Week Conference
March 25 - 28

Orlando, FL

CCMA Members Forum - Workhuman

Join us in Workhuman's Head Office for an interactive session with John Rahaman and Carla Jacinto, Customer Experience Manager and Program Manager to hear about the Workhuman's Customer Service quality program.

April 17

Dublin, Ireland

The Forum Customer Strategy & Planning Conference
April 23

Manchester, UK

Digital Transformation in Insurance
May 22 - 23

London, UK


This two-day, free event provides attendees with insight on market developments, CallMiner’s strategic direction, the latest in AI technology and enhancements PLUS an exclusive view into future innovations by CallMiner global experts.

June 3 - 4

Manchester, UK

CCW Vegas
June 3 - 6

Las Vegas, NV

NECCF Conference
June 4

Foxboro, MA

Forrester CX North America
June 17 - 20

Nashville, TN

AI in Financial Services 2024
September 10 - 11

London, UK

September 11 - 13

Nashville, TN

UK National Contact Centre Conference
October 2

London, UK

October 28 - November 1


The Forum Community Conference
November 5

Nottingham, UK

Call & Contact Centre Expo
November 27 - 28

London, UK