Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.


CBA Live 2021

Entering its 12th year, CBA LIVE is the must-attend annual event for the retail banking industry. More than 1,700 senior bankers and industry leaders gather from across the country to experience this premier event.

August 16-18

Orlando, FL

Healthcare Call Center Times

This conference will focus on how the new normal impacts your contact center’s staffing, operations, technology and more, including highlighting the new roles and emergence of the contact center in the health system.

August 31

Virtual Event

ICMI Contact Center Expo

ICMI Contact Center Expo is a multi-day event in Dallas, TX with live keynotes, full and half-day workshops, networking receptions, the ICMI Global Contact Center Awards Party, expo hall, and more ways to connect with the contact center community.

September 7-9

Dallas, TX

Consero Contact Center Forum

Forum At A Glance: Multi-day experiences hosted virtually and at high-end destinations. Seamless blend of active panel discussions and intimate breakout sessions. Thoughtfully incorporated business meetings and engaging down-time opportunities.

September 19-20

Litchfield, AZ

The US Fintech Symposium

"Bringing Decision-Makers Together To Network and Discover World-Class Fintech Innovations, Strategies and Developments."

September 23-24

Orlando, FL

Forrester CX EMEA

CX EMEA is a must-attend conference for customer experience and marketing leaders who are looking to become smarter about their customers with connected intelligence while also being respectful of customers needs, wants, and expectations.

September 30–October 1

Virtual Event


Join us and your global community as we celebrate the impacts customer experience professionals make while working as a team. You'll be able to participate in online events and activities to celebrate the day and spread CX awareness.

October 6 - December 6

Virtual Event

CCW Fall

Customer Contact Week, the world's largest customer contact event series, returns this fall to Nashville! We can't wait to reconnect with old friends and new and get back to what we do best - creating an experience you can only get at a CCW event.

October 20-22

Nashville, TN

CrmXchange - Best Practices in Workforce Optimization

To best optimize the workforce, companies need to combine WFM, quality management & other tools into one console to oversee call center performance. This panel will discuss best practices & actionable insights that can help optimize the call center.

November 1-12

Virtual Event

CCW Executive Exchange UK - Intelligent Automation Exchange

Two days of interactive discussions and networking, designed to deep-dive into the new business challenges faced by innovation and continuous improvement executives across leading UK enterprises today.

November 23-24

Virtual Event

Call Centre Management Association UK

Join other senior leaders responsible for a contact centre operation in the Energy and Utilities sector who will be sharing ideas in a safe environment, discussing business challenges, and networking with fellow industry leaders.

November 30

Virtual Event

CCW Las Vegas

Customer Contact Week is heading back to Las Vegas! Our upcoming CCW will be the most exclusive event of the year, with limited capacity and a thorough health & safety plan to provide the best live event experience you can have right now.

December 13-16

Las Vegas, NV