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Serco Leverages CallMiner to Improve Quality and Increase Customer Insights within Local Government Customer Contact
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Inizio Engage Improves Frontline Agent Well-Being with Conversation Intelligence
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ResultsCX Leverages CallMiner’s AI-Powered Analytics to Drive Customer Satisfaction and Sales for Health Insurer
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FCT Informs Strategic Business Decisions with Data-Driven VoC Program
Workhuman Logo
Workhuman Automates QA to Supercharge Agent Performance and CX
UPMC
UPMC Improves Agent Coaching and the Bottom Line with Conversation Intelligence
NTT Data
BPO Division of NTT Improves CX with CallMiner-Powered Enhanced Analytics
Radial logo
Crawl, Walk, Run: How Radial uses CallMiner for Cross-Departmental Business Improvements
Hoist Finance logo
Hoist Finance Partners with CallMiner to Transform Business Operations
Kelsey-Seybold Clinic logl
Improving Patient Experience with Reporting Automation | CallMiner
VitalityHealth Davies logo
Automated Quality Assurance for VitalityHealth | CallMiner
RDI Corporation logo
RDI Corporation: Attracting New Customers with CallMiner | CallMiner
USCB America logo
USCB America Improves Call Compliance and Reduces Employee Onboarding Time with CallMiner
Gant Travel logo
Gant Travel Partners with CallMiner to Deliver Better Customer Interaction that provides ‘Last Best Experience’
Avadyne Health logo
Avadyne Health Experiences 2% Increase on Payment Asks with CallMiner
Sirius XM logo
SiriusXM Gains Deeper Customer Intelligence with CallMiner
Holiday Inn Vacation Club
Holiday Inn Club Finds Compliance and 4x ROI with CallMiner Call Monitoring
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We are committed to providing actionable insights to our internal departments, as well as our clients. CallMiner continues to evolve to make this possible.

Mark Crowley

Quality and Compliance Manager, DoublePositive

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CallMiner

CallMiner is the global leader in AI-powered conversation intelligence to improve customer experience (CX). CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI analytics and machine learning. By uncovering better intelligence, CallMiner enables companies to identify areas of opportunity to drive better experiences, ultimately leading to business improvement, growth and transformational change. CallMiner is trusted by the world’s leading organizations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality.

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