CallMiner's 2024 CX Landscape Report is here! |Download today

CallMiner Professional Services

Expand CallMiner's potential with value-driven professional services

CallMiner's Professional Services accelerates CallMiner platform growth by deploying specialized projects to complement our customer success program.

We’ve built trust with some of the world’s top companies

Maximize investment

CallMiner Professional Services help organizations maximize their conversation analytics investment by assessing, designing and delivering tailored projects that enhance standard customer success offerings.

Outcome-based services

Our professional services packages are designed to deliver outcomes personalized to your business. The professional services team consists of data scientists and business analysts well suited to deliver customized, targeted results.

Widen CallMiner’s business impact

CallMiner Professional Services augments your existing capabilities and resources, accelerating the business impact of the CallMiner platform across the entire enterprise.

Complement out-of-the-box customer success with customized professional services packages

Actionable icon
Professional services packages

Unlock the full potential of your investment with our bespoke professional services packages.

  • CallMiner Professional Services provides seven tailored packages designed to meet our common customer needs
  • Additional customizable options allow for a fully personalized approach to address each customer’s unique requirements

Visit our learning center for a complete list of CallMiner Professional Services offerings

Customer Success icon
Enhance your existing program

Utilize CallMiner Professional Services to complement your customer success program.

  • CallMiner Professional Services accelerates growth by deploying specialized projects to complement our out-of-the-box customer success program
  • Benefit from purpose-built, tailored projects suited for strategic points throughout the customer journey

Speaker Separation icon
Leverage a team of experts

CallMiner data scientists and business analysts work with you to provide rapid results.

  • CallMiner combines data science and business analyst acumen to help you quickly realize additional value within your CallMiner environment
  • Our team will work alongside your team to deliver immediate, impactful results and a tailored learning program to provide additional value

Accurate icon
Outcomes tailored to your business

Unlock the value of the CallMiner platform through personalized use cases and outcome-based services.

  • CallMiner Professional Services can help ensure you unlock the true value of the platform through use cases well suited to your operations
  • Our team will work with you to identify opportunities to expand CallMiner use cases to create improved value outcomes