10 ways to transform your enterprise with conversation intelligence
Conversation intelligence unlocks the hidden value within contact centers, transforming them from cost centers to essential drivers of business growth...
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Learn how speech analytics, conversation recordings and transcripts can help you establish business performance metrics and help sales teams improve their playbooks.
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.