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Most Organizations Lack Effective Risk Controls For AI

September 24, 2025

CallMiner's annual CX Landscape Report reveals 67% of companies deploy AI without adequate governance structures. Read more in CX Today.

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CallMiner CX Report Finds AI Governance Wanting

September 16, 2025

No Jitter looks at CallMiner's new CX Landscape Report, including the differences between AI implementations and governance structures.

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CallMiner’s 2025 Report Highlights the Future of Customer Experience Innovation

September 16, 2025

Demand Gen Report explores CallMiner's annual CX Landscape Report, which revealed organizations are still finding their footing when it comes to AI readiness even as adoption is becoming more mainstream.

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Awards and Recognition

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AI 50 Award Winner In 2020
AI 50 Award in 2020

CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020

Speech Technology Mag Implementation
Speech Technology Magazine Implementation Award

CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.


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