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September 02, 2025
CallMiner is named a top five leader in the interaction analytics market, according to Destination CRM. CallMiner is called out for its unmatched depth and accuracy and agentic AI interface.
Read moreAugust 28, 2025
A joint Opus Research and CallMiner webinar discussed the role of empathy in automated and human-involved consumer interactions. Read more from No Jitter.
Read moreAugust 25, 2025
CMS Critic covers CallMiner's new OmniAgent product, a virtual agent solution that uses advanced automation and voice-optimized AI to deliver seamless, human-like interactions across voice and digital channels. The announcement comes following the acqus
Read moreCallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020
CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.