Intelligent Automation Powering the Future of CX

Capture, analyze, and automate interactions at scale with conversation intelligence and AI-driven automation, enhancing customer experience and reducing costs.

We’ve built trust with some of the world’s top companies

Industry leading conversation intelligence powering agent augmentation and automation to improve CX

Forrester Wave™ Conversation Intelligence Solutions for Contact Centers, Q2 2025

Learn why Forrester named CallMiner a leader among 10 conversation intelligence software providers.

Enterprise-wide insights that drive business value and ROI.

We can help you with:

Holiday Inn Club Finds Compliance and 4x ROI with CallMiner Call Monitoring

SiriusXM Gains Deeper Customer Intelligence with CallMiner

Crawl, Walk, Run: How Radial uses CallMiner for Cross-Departmental Business Improvements

Talk with one of our experts to find out how our platform can help drive your business.

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CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.

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