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Why CallMiner?
See how we help you translate customer insights into business value.
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Create a more comprehensive view of customer insights with a powerful conversation analytics platform that integrates with established systems.
When you have a clear view of all customer data points, teams can more effectively improve behaviors and outcomes
Get accurate information about what customers want and democratize data for easy company-wide sharing
Leverage a powerful and flexible platform that uncovers areas of opportunity across departments
Ease the burden of risk management by enlisting the help of a platform that can ensure security measures are being followed.
Gain the edge over competition by leveraging data with agile tools that allow for faster improvements.
Sort, share, model and lead with insights from 100% of customer interactions.
CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.