CallMiner Eureka Platform
Analyze customer interactions at the deepest levels to gain insight.
December 18, 2018
Fort Myers-based technology company celebrates third year of partnership with local non-profit.
Fort Myers, FL – December 18, 2018 – CallMiner, a Fort Myers-based software technology company, has again partnered with local non-profit Eva’s Closet & Foundation to bring holiday gifts to children and families in need through hosting an Eva’s Closet Giving Tree. This is CallMiner’s third year partnering with the organization to donate presents to local children.
Eva’s Closet & Foundation serves families in need across Southwest Florida through case management services and providing basic necessities, and focuses on providing services with grace, honor, and respect. CallMiner first partnered with Eva’s Closet & Foundation in 2016 to sponsor 30 Christmas present requests from children that Eva’s Closet & Foundation works with throughout the year. The partnership has continued since with donation drives and the annual Giving Tree.
“We’re honored to support the mission of Eva’s Closet & Foundation and our employees have embraced our ongoing relationship with this organization that is making a difference in our community,” said Scott Kendrick, Vice President of Marketing at CallMiner. “Each year we have grown the Giving Tree and were thrilled to have 80 requests this year that were all fulfilled by our CallMiner employees. Through their generosity we hope to brighten this holiday season for these children and their families.”
The gifts will go to children ranging in age from infant to 16 years old and include necessities like car seats, toiletries, and clothing, as well as entertainment requests such as crafts, toys, and gift cards.
“We are so honored and lucky to have the continual support and generosity of CallMiner to aid our Eva’s children during the holiday season. Thank you for helping to brighten a difficult time of year for our local children in need,” said Jessica Goodall, founder of Eva’s Closet & Foundation.
“As CallMiner continues to grow, we are committed to also growing our community support through charitable donations and volunteer activities around the region,” said Kendrick.
About Eva’s Closet & Foundation Eva’s Closet & Foundation provides necessities to those in need in SWFL with grace, respect, & honor. We supply gently used clothing, shoes, household goods, baby supplies & other essential items to families & individuals in SWFL at no cost. Eva’s Closet supports local schools & various non-profit organizations with necessities and supplies.
About CallMiner CallMiner empowers organizations of any size to extract and take action on intelligence from customer interactions for improving customer experience, sales, marketing, and compliance, as well as agent and customer engagement center performance. Highlighted by multiple customer achievement awards, including eight Speech Technology implementation awards in the past six years, CallMiner was recently named a leader in the industry analyst report Forrester New Wave: AI-Fueled Speech Analytics Solutions, Q2 2018. callminer.com.
Media Contact: Scott Kendrick | CallMiner VP of Marketing | firstname.lastname@example.org | (239) 288-0174Back to Press Releases
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.