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CallMiner Partner, Nuance, Announces Full-Lifecycle Customer Analytics Powered by CallMiner Eureka

June 13, 2017

CallMiner partner, Nuance, announced the expansion of its analytics portfolio to provide enterprise companies with actionable customer insights. Powered by CallMiner Eureka voice of the customer analytics, Nuance’s expanded offering automates the monitoring and scoring of all customer contacts. This provides deep insights to improve agent performance, decrease costs, increase sales and improve the customer experience. Read the press release for full details.

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