Marketing

MARKETING

Improve marketing campaigns with speed and accuracy

It's time to power every marketing move. Use conversation analytics to understand how customers are responding to marketing campaigns, corporate messaging and more.

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We kicked off the program with our customer care division, and expanded globally to supply chain, product, marketing and other departments.

Robin Gomez

Director of customer care innovation, Radial

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CallMiner simplifies processes, from writing syntax to call searching and agent monitoring and tracking.

User at Marketing and Advertising Organization

Additional Resources

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CallMiner CX Landscape Report 2025

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The CMO's Guide to Driving Brand Loyalty and Value

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Beyond Surveys: Building a Modern VoC Program

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CallMiner

CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.

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