Latest News

From vision to reality: Microsoft’s partners embrace AI to deliver customer value

March 20, 2024

CallMiner is included among other Microsoft partners who are developing differentiated AI solutions and helping customers transform their business processes across industries.

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Conversational Intelligence: Use Cases, Success Stories, & Predictions

March 20, 2024

CallMiner's VP of International, Frank Sherlock, joined other conversation intelligence expert to discuss how contact centers can leverage their tech to excellent effect. Read more on CX Today.

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3 Simple Ways to Speed Up After-Call Work

February 29, 2024

Risa Eldridge, CallMiner's Senior Director of Product Management, spoke with Call Centre Helper about three ways companies can speed up after-call work (ACW) for their agents and frontline employees.

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Awards and Recognition

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AI 50 Award Winner In 2020
AI 50 Award in 2020

CallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020

Speech Technology Mag Implementation
Speech Technology Magazine Implementation Award

CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.


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