Our Leaders | CallMiner

Tracy Ryan

Sr. Director of Human Resources

Tracy is the Sr. Director of Human Resources and has over 20 years of experience in the HR field at both large and small companies. Tracy started her career at EMC, then joined Intellidex Systems, LLC, Sybase Inc, and Irrational Games prior to joining CallMiner in 2014 to manage all aspects of HR. Tracy earned a Business Administration degree from Merrimack College in North Andover, MA and holds various HR certifications.

CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.