CallMiner Eureka Platform
Analyze customer interactions at the deepest levels to gain insight.
As Vice President of Enterprise Applications and Technology, Rachel Simone leads a global team responsible for CallMiner’s business systems and applications, creating business value, operational efficiencies, and competitive differentiation. Rachel also works with organizational stakeholders to align and prioritize best-in-class IT initiatives in support of CallMiner’s continuous growth. With 25+ years of experience in simplifying and automating business operations, Rachel has held senior level management roles in companies ranging from private start-ups to corporations with $700+ million in revenue. Prior to CallMiner, Rachel held VP roles at Ipswitch, Dassault Systemes, and DS SolidWorks, among others. Rachel holds a Bachelor of Science degree from Boston University and an MBA from the Suffolk University Sawyer Business School.