Kyle Carter

CEO

Kyle brings over 25 years of direct contact center experience to the firm's consulting work and strategic direction. His background spans speech analytics program design, QA methodology, compliance monitoring, and the translation of raw conversation data into findings that inform executive decisions.

Under his leadership, Zenylitics earned the CallMiner Business Impact Partner of the Year recognition in both 2024 and 2025, reflecting the firm's consistent ability to produce measurable business outcomes from conversation intelligence programs.

Follow:


Back
CallMiner

CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.

Products
Solutions
Customers
Resources
Company
Products
Resources
Solutions
Customers
Company
Twitter Facebook LinkedIn Youtube
© CallMiner. All Rights Reserved.