Doron Gower

Chief Solution Architect

Doron Gower is the Chief Solution Architect at KMS Lighthouse, where he supports global enterprises in transforming their knowledge management initiatives. He has advised leading organizations across multiple industries and has spoken at events worldwide, including the UK, the US, Australia and many places in between.

Doron holds an MA in Land Economy from the University of Cambridge and is a frequent contributor to analyst research, executive forums and industry panels. He brings a balanced perspective on the future of work, helping organizations successfully enable generative AI projects within environments that prioritize sustainable, human centered performance.

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CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.

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