Whitepaper
Why CallMiner?
See how we help you translate customer insights into business value.
Learn More
Solutions
Products
Customers
Solutions
Products
Customers
Resources
Company
Uncover powerful business insights with more comprehensive data pulled from your customer base and your own company.
Better understand voice of the customer (VoC) and customer emotion from 100% of interactions, using artificial intelligence (AI) and machine learning (ML)
Merge the data gathered from every customer interaction with additional business systems for a more complete view of customer insights
Use Tableau-powered reporting capabilities to create and share valuable insights company-wide
Use AI and ML to do the heavy lifting of data analysis so you can focus on driving business improvement.
Create a clearer picture of the most challenging issues to tackle to drive business transformation.
Make a real difference in outcomes with a powerful conversation analytics that delivers deep customer understanding and insight.
CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.