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Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.

Events

The Forum - #RaisingStandards 2026

Designed specifically for Planning, Insight and Quality & Customer Experience Professionals. Learn first-hand from practitioners and business leaders who are delivering successful change whilst having the opportunity to collaborate with others.

November 3

Wolverhampton, UK


Containment Is Not Customer Experience: What AI Automation Metrics Are Missing

Drawing on Forrester research, Estafeta's real-world experience, and CallMiner's analytics expertise, industry experts explore the next phase of AI-powered customer service.

November 10

Webinar


Reuters Customer Service & Experience East 2026

Join CX and service leaders from the world’s most influential brands to turn AI ambition into reality, transform the workforce, and deliver measurable commercial impact.

November 17-18

New York, NY


The Intelligence Gap: Why Most CX Teams Have More Data Than Ever but Less Confidence in Their Decisions

You have the customer data. But does it help you decide what to do next? Together with Women in CX, CallMiner will host a bold conversation focused on turning customer insight into better-informed decisions.

November 17th

Webinar


Call & Contact Centre Expo

Europe’s most proactive customer experience and engagement professionals join to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.

November 18-19

London, UK


ADMEZ Contact Center Conference 2026

Meet the CallMiner team at the ADMEZ Contact Center Conference 2026 in Prague. Connect with CX leaders, explore the future of AI-driven customer engagement, and discover how to balance automation with meaningful customer relationships.

November 19

Prague, CZ


Customer Contact Congress 2026

Discover how leading companies transform customer contact into a powerful engine for loyalty, growth, and innovation.

November 24

Grimbergen, Belgium