CallMiner CX Landscape Report 2026 is here! | Read Now

Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.

Events

CCW Nashville

Join customer contact leaders for three days of powerful insights, real-world strategies, and meaningful connections. This is where industry decision makers come to solve challenges, discover innovations, and shape the future of customer contact.

October 7-9

Nashville, TN


Engage Customer Summit

Europe's premier customer engagement conference & expo. Connect with high-level decision-makers shaping the future of customer engagement. Hear from industry experts in keynote sessions & roundtables, & share best practice with peers and colleagues.

October 7-8

London, UK


LISTEN West

With interactivity at its core, LISTEN West will foster deeper conversations, hands-on engagement, thought leadership sessions and real-world collaboration, ensuring attendees walk away feeling energised, inspired and motivated for 2026 and beyond!

October 20-21

Dallas, TX, USA


CX Landscape 2026: The Intelligence Gap Shaping the Future of Customer Automation

Join our panelists as they unpack the findings from the newly released CX Landscape Report 2026.

October 27

Webinar


The Forum - #RaisingStandards 2026

Designed specifically for Planning, Insight and Quality & Customer Experience Professionals. Learn first-hand from practitioners and business leaders who are delivering successful change whilst having the opportunity to collaborate with others.

November 3

Wolverhampton, UK


Containment Is Not Customer Experience: What AI Automation Metrics Are Missing

Drawing on Forrester research, Estafeta's real-world experience, and CallMiner's analytics expertise, industry experts explore the next phase of AI-powered customer service.

November 10

Webinar


Reuters Customer Service & Experience East 2026

Join CX and service leaders from the world’s most influential brands to turn AI ambition into reality, transform the workforce, and deliver measurable commercial impact.

November 17-18

New York, NY


Call & Contact Centre Expo

Europe’s most proactive customer experience and engagement professionals join to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.

November 18-19

London, UK


ADMEZ Contact Center Conference 2026

Meet the CallMiner team at the ADMEZ Contact Center Conference 2026 in Prague. Connect with CX leaders, explore the future of AI-driven customer engagement, and discover how to balance automation with meaningful customer relationships.

November 19

Prague, CZ


Customer Contact Congress 2026

Discover how leading companies transform customer contact into a powerful engine for loyalty, growth, and innovation.

November 24

Grimbergen, Belgium