OmniAgent

Automate smarter conversations and improve CX with virtual agents

OmniAgent delivers voice-optimized virtual agents, informed by powerful conversation intelligence. Automate omnichannel customer interactions with human-like precision to improve customer experience and reduce costs.

Try it Yourself

With OmniAgent, the average handling time reduced by 78%, from 420 seconds to 90 seconds. We were also able to answer 120% more calls for tracking packages. Of our customers, 88% rate their experience with the voicebot very highly, and 89% say they find it easy to receive necessary service.

Gizeth Paulina Torres Orecjo

Innovaton Manager, Estafeta

Additional Resources

Talk with one of our experts to find out how our platform can help drive your business.

Contact Us

CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.

© CallMiner. All Rights Reserved.