Why CallMiner?
See how we help you translate customer insights into business value.
Learn More
Solutions
Want to be surrounded by brilliant, inspired people who believe that we can accomplish amazing things together? We’re looking for you.
We value what our employees have to say. At CallMiner, we passionately believe in the power of feedback in improving our own organization every day in every way.
Fun and challenging. Fast paced environment where new challenges are around every corner. A really great place to grow your skills and learn new ones.
Top Places to Work recognizes the most admired workplaces in the state voted on by the people who know them best – their employees. CallMiner ranked 26th in the medium-size companies category.
Considering your next career move? Explore our open roles for working totally remote, from the office or any place in between.
CallMiner's core set of values serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together.
Maniacal Customer Focus.
Our customers are the center of our company universe. We hold ourselves accountable to the promises we make – we do not hide behind process and call it progress.
Step Up and Own It.
We believe what drives success is the people willing to step up and be accountable to own a challenge, all with urgency and proactivity. All initiatives need an accountable owner to truly move forward.
Team Mentality.
Collaboration is key. We are stronger together than we are individually. We show up every single day and execute for ourselves, our colleagues, and our customers.
Radical Candor.
We embrace internal communication that favors tactful honesty. A respectful but direct discussion style that puts improvement and results above emotion and ego.
Transparency Builds Trust.
Trust is built in a company by being transparent, starting from the top-down. We will always be open company-wide about our wins and our challenges, and the steps we’re taking to improve.
Celebrate Our Wins.
We believe that wins should be recognized. When we accomplish something monumental together as a company, or when a customer reaches a major milestone …we celebrate.
At CallMiner, we know that our differences of opinion, experiences and backgrounds is what makes us stronger.
Through key employee resource groups, like the CallMiner Diversity, Equity, and Inclusion Council (DEIC), we aim to promote a diverse, equitable and inclusive workplace where all people are accepted, valued, heard and understood.
CallMiner knows having a work-life balance is key to being able to deliver your best every day. We strive to offer a benefits package that provides the coverage options and flexibility to meet both individual and family needs.
CallMiner's BCBS plan offers high quality and affordable medical coverage with a gap plan to help offset the deductible. Keep your smile bright and your eyes seeing clearly.
CallMiner reimbursement programs, such as fitness and tuition, help employees take a proactive approach to achieving their goals outside of the office and advancing their careers.
CallMiner provides basic life insurance at no cost, as well as offer voluntary supplemental life insurance for you, spouse and children. Our disability plans are designed to help protect your financial security.
CallMiner’s flex spending accounts allow you to set aside pre-tax dollars for your health and dependent care expenses.
CallMiner values the importance of saving for retirement and financial security. We offer both Traditional and Roth 401k options, as well as a generous 401k match.
CallMiner offers generous time off to recharge your batteries, alongside 12 paid holidays and an annual paid volunteer day, where employees are encouraged to volunteer for programs and events that positively impact their communities.
CallMiner provides access to additional benefits, such as accident insurance, identify theft protection, legal shield and pet insurance.
CallMiner offers generous paid maternity and parental leave, a employee referral program, commuter benefits, a employee assistance program and more.
Being happy at work takes more than just a generous benefits package. At CallMiner, we've created a culture that supports and empowers employees in and out of the office.
Work from wherever you choose, including permanent remote and hybrid options. Technology makes it easy to reserve space if or when you’re in the office
Employee resource groups, like our DEI Council, make getting involved in the CallMiner community welcoming and easy
CallMiner’s employees understand the value of effecting change, inside and outside of the office. Benefits, like paid volunteer time off, make this possible
A comprehensive benefits package ensures employees can always bring their best selves to work
CallMiner translates its mission statement, "elevating insights from the contact center to the boardroom," into tangible action by integrating this mission into every aspect of its decision-making process.
CallMiner forges a path to elevate and redefine contact center options.
