CallMiner’s onboarding process is designed for speed and simplicity. Most customers go live within weeks. We provide dedicated support teams, guided implementation, and comprehensive training to ensure rapid adoption and measurable value from day one.
What does the onboarding process look like?
CallMiner’s onboarding process includes platform setup, integration with your systems, configuration of analytics models, and user training. CallMiner’s customer success and professional services teams ensure alignment with your goals and KPIs from the start.
Is special technical expertise required to use CallMiner?
Special technical expertise is not required for general use of CallMiner, but to get the most out of the CallMiner platform, most organizations have dedicated technical expertise alongside non-technical users. CallMiner’s intuitive natural language and agentic AI interface, automated workflows, and guided dashboards make it easy for users to analyze data, create reports, and uncover insights.
How quickly will we see results with the CallMiner platform?
Many customers see measurable improvement in performance metrics, such as reduced handle time or improved compliance, within the first month of implementing CallMiner.
What ongoing support comes with CallMiner?
CallMiner offers ongoing comprehensive support to help you continuously improve outcomes. This includes:
- Success management
- Professional services options
- Troubleshooting assistance
- New feature training
- Strategic consulting
