CallMiner offers multiple bundled pricing packages, based on either user count or interaction volume. Each package is tailored to fit common organization use cases, as well as differing product and feature needs. Our flexible subscription models scale from midsize teams (more than 60 agents) to global enterprises. All our pricing packages include our advanced AI capabilities at no extra cost, accelerating adoption and value. The platform delivers rapid ROI through measurable efficiency gains and customer experience improvements.
What factors influence CallMiner pricing?
CallMiner’s pricing is influenced by several key factors, including:
- Number of users
- Volume of calls and/or messages processed
- Analytics modules enabled
- Integration needs
The deployment model, whether (cloud or hybrid,) may also be considered.
Is there a free trial or pilot program?
Yes, in certain cases CallMiner offers pilot programs to help organizations validate impact before a full rollout.
How does CallMiner demonstrate ROI?
CallMiner demonstrates a clear return on investment (ROI) by tracking improvement in KPIs such as revenue recovered, NPS gains, reduced churn, and compliance adherence. Our case studies show substantial financial and operational returns.
Do costs scale with growth?
Yes, our pricing models are designed to grow with your business allowing you to add channels, users, and capabilities over time.
