Why CallMiner?
See how we help you translate customer insights into business value.
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Ingest omnichannel customer interactions, from audio and screens to surveys, for complete visibility and analytics.
AI virtual agents, real-time multilingual translation, and event-based customer feedback drive smarter, personalized CX initiatives.
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CallMiner LiveTranslate delivers AI‑powered, real‑time multilingual translation so your agents can speak every customer’s language, instantly. By removing communication barriers across channels, LiveTranslate creates frictionless experiences that resolve issues faster, reduce operational costs, and drive higher satisfaction — without the need for costly interpreters or multilingual staffing.
Watch our LiveTranslate demo to see how instant translation empowers agents, accelerates resolutions, and unlocks valuable insights from every conversation. Capture and analyze translated interactions to identify trends, sentiment, and opportunities across languages, enabling continuous improvement and a truly global customer experience.
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CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.
