Why CallMiner?
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Built on advanced analytics and AI, CallMiner Outreach is a revolutionary CX and customer feedback management solution that empowers businesses to connect with customers in more meaningful ways, fostering stronger relationships and uncovering actionable insights that drive enterprise-wide benefits.
By analyzing phone calls, social media, online reviews, emails, and other interactions, CallMiner Outreach empowers CX and contact center leaders to personalize outreach – in the form of surveys, quick-response forms, marketing offers, and more – and ensure relevance, timeliness, and improved customer outcomes.
Watch our product overview video and connect with our team to join the future of CX with CallMiner Outreach. You’ll discover how to:
CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.