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Built on advanced analytics and AI, CallMiner Outreach is a revolutionary CX and customer feedback management solution that empowers businesses to connect with customers in more meaningful ways, fostering stronger relationships and uncovering actionable insights that drive enterprise-wide benefits.
By analyzing phone calls, social media, online reviews, emails, and other interactions, CallMiner Outreach empowers CX and contact center leaders to personalize outreach – in the form of surveys, quick-response forms, marketing offers, and more – and ensure relevance, timeliness, and improved customer outcomes.
Watch our product overview video and connect with our team to join the future of CX with CallMiner Outreach. You’ll discover how to:
CallMiner is the global leader in conversation intelligence to improve customer experience (CX). CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI analytics and machine learning. By elevating insights from the contact center to the boardroom, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality.