Top Debt Collection Conferences and Events: 50 Informative Events for Debt Collection Professionals to Stay on Top of Industry Regulations, Trends, and Best Practices

Debt collection is an in-the-trenches, no-love industry, which means that debt collections professionals often felt hung out to dry, like they have little support in the business world.

But you need support. The debt collection industry is always changing and ever-evolving. Laws related to consumer credit, creditors rights, and collections are constantly under revision. Tools, technology, and resources are regularly appearing and disappearing. What’s more, you must stay on top of not only debt collection, but also of related industries like compliance, banking, loans and fraud. It’s a complex environment.

There is support out there. To help debt collections professionals and their companies ensure compliance, follow the law, and stay up-to-date on the latest and greatest collections-related tech, dozens of associations, organizations, nonprofits, and trade groups come together every year to offer events, forums and conferences for the debt collections industry. On offer: Keynotes and discussions from leading industry professionals, breakout groups, continuing education, and plenty of networking opportunities. Throw in a few expos, and you’ll have all the technology and services you require to keep abreast of legal requirement and on top of the collections game.

The following list includes conferences and events taking place in 2017, mostly in the United States but with a few international events, as well. Please note that these events are listed in chronological order, and as such, some 2017 dates have already passed at the time of publish. Where possible, we have noted future conference dates.

  1. National Association of Chapter 13 Trustees Midyear Meeting

January 19-21, 2017
Napa, CA

The NACTT organization is dedicated to Chapter 13 bankruptcy education, and this is the focal point of their yearly midyear meeting, held every January. For 2017, the three-day event covers topics including relationship-building, trustee outreach and peer review, red flags, financial reporting/accounting, case law update, insurance, and Chapter 13 completion. Additionally, a number of committee meetings will be held.

Note: For 2018, the Mid-Year Meeting will be held January 18-20, 2018 at The Mayflower Renaissance in Washington, DC.

Cost to Attend: $600

  1. DBA International Annual Conference
    February 7-9, 2017
    Las Vegas, NV

DBA International is a nonprofit trade association representing 575 debt collection companies, which makes the DBA International Annual Conference one of the most important and focused events in the industry. Every year, this conference welcomes 1,100+ attendees to 90+ exhibit booths, with a focus on networking-collection agencies, collection law firms, major creditors, and other related members from around the world. Additionally, conference education opportunities invite you to meet your ongoing certification requirements.

Cost to Attend: Contact for attendance cost

  1. Coalition of American Court Collectors National Annual Conference
    February 22-24, 2017
    Las Vegas, NV

Every year, the self-explanatory Coalition of American Court Collectors hosts a National Annual Conference for industry insiders – the professionals in charge of collecting court costs, fines, and fees. The conference explores the U.S. criminal justice system, and court collections specifically, and delves into topics like court compliance and collections, the impact of state and federal laws on court collections, and alternative options to monetary compliance.

Cost to Attend: Contact for attendance cost

  1. Annual Utilities Credit & Collections Symposium
    February 27-March 1, 2017
    Sarasota, FL

The Annual Utilities Credit & Collections Symposium is a yearly must-attend for utility industry credit and collections professionals, industry solution providers, and sponsors. Focused primarily on education, the conference promises two full days of networking and learning – case studies, panel discussions, and talks from industry collection leaders, including big names like the Pacific Gas & Electric Company, PECO Energy Company (Exelon), and Dominion Virginia Power.

Cost to Attend: $895-$1,195

  1. ACA International 2017 Spring Forum & Expo
    March 13-15, 2017
    Las Vegas, NV

ACA International – officially, the Association of Credit and Collection Professionals – is one of the biggest names in the collections industry, promising a comprehensive range of knowledge-based resources for the collections industry. One of the association’s biggest annual events is its Spring Forum, which gathers hundreds of debt collections professionals together to discuss hot topics including healthcare, compliance and management. Networking is prime at this event.

Cost to Attend: $920-$1,550

  1. National Credit Union Collections Alliance Third Annual Conference
    March 15-17, 2017
    Las Vegas, NV

The National Credit Union Collections Alliance, or NCUCA, is one of the country’s premier credit union industry organizations, and is dedicated to providing accurate, up-to-date information on credit union-related issues. The NCUCA Annual Conference is a two-day, information-rich event that explores a range of topics, such as the state of the credit union industry, consumer financial litigation, collector production metrics, collection law, and bankruptcy.

Cost to Attend: $650-$699

  1. The Cards & Payments Summit
    March 27-28, 2017
    London, England

Hosted by Marketforce, The Cards & Payments Summit is a major event for the banking industry. This year, the conference tackles timely topics: mobile payments and PSD2, biometrics and collaboration. The big theme is fraud and fraud prevention, as well as banking security measures. With case studies from Danske Bank, ING, and from both the betting and transport industries, this is an excellent event for debt collections professionals who want to better understand the scope of the industry.

Cost to Attend: Contact for attendance cost

  1. Fair Debt Collection Practices Conference
    March 27-28, 2017
    New Orleans, LA

The National Consumer Law Center (NCLC) is a nonprofit organization focused on consumer law, consumer justice, and economic security, especially for the disadvantaged and low-income. Every year, the NCLC holds the Fair Debt Collection Practices Conference, which offers both introductory and advanced tracks to FDCPA lawsuits. While the conference is designed for consumer advocates in mind, it is an excellent way for debt collectors to stay up-to-date on collections ethics and current industry law.

Cost to Attend: $410-$535

  1. The Payments Summit-Adapting to the Wave of Change
    March 27-30, 2017
    Orlando, FL

Thanks to the Smart Cards Alliance, this year’s Payments Summit – one of the premier payment events in the world – is dedicated to the theme, “Adapting to the Wave of Change.” The topic is all things payments, from mobile wallets and open transit systems, to EMV chip technology and NFC. And for collections professionals, it promises to grant insight into the ever-growing payments industry, including new opportunities for the collections industry.

Cost to Attend: $1,095-$1,495

  1. The Commercial Law League of America’s 2017 National Convention
    April 5-8, 2017
    Chicago, IL

Officially, The Commercial Law League of America’s 2017 National Convention & 86th Chicago Spring Meeting, this industry event covers topics from CFPB fallout and Hill Day 2017, to who-what-where-when-why updates on the Telephone Consumer Protection Act (TCPA), structured dismissals for Chapter 11 cases, and the obligations/impact on agencies of withdrawing as counsel. This program is for credit, and is presented by CLLA’s National Education Committee.

Cost to Attend: $700-$950

  1. OMTRA Spring Seminar
    April 9-April 11, 2017
    London, Ontario (Canada)

Every year, the Ontario Municipal Tax and Revenue Association (OMTRA) holds educational, multi-day seminars, primarily for Canadian professionals. This year, the OMTRA Spring Seminar is dedicated to the theme of “Technology in Revenue – Reaching New Heights!” On the agenda: how you could get in trouble with technology, forensic accounting, and updates on laws, rules, and initiatives.

Cost to Attend: Contact for attendance cost

  1. Future Digital Finance (previously NetFinance)
    April 24-26, 2017
    Amelia Island, FL

For 15 years, Future Digital Finance (previously dubbed NetFinance) is a popular conference for all things financial innovation. Many of the largest financial institutions in the U.S. contribute and participate, and now, starting in 2017, the conference brings in cross-industry professionals. The goal: to innovate solutions for the challenges facing the financial services industry today.

Cost to Attend: $1,999-$2,999

  1. Tri-State Spring Conference (NC, VA, SC)
    April 26-28, 2017
    Wilmington, NC

What do you get when you pull together the Virginia, North Carolina, and South Carolina Collectors Associations? The Tri-State Spring Conference, that’s what. This annual event welcomes regional professionals to an educational few days, with knowledgeable speakers and apropos topics, like how to overcome collection burnout and what you’ll need to build a winning team.

Cost to Attend: Contact for attendance cost

  1. NASP 2017 Subrogation Litigation: Skills and Management Conference
    April 27-28, 2017
    Scottsdale, AZ

The National Association of Subrogation Professionals (NASP) is a nonprofit trade association dedicated to the ever-developing needs of the subrogation profession. The Subrogation Litigation: Skills and Management Conference dives deep into subrogation, from topics like the largest property cases and documenting improper installations, ethical dilemmas, and dangerous conditions.

Cost to Attend: $925-$1,390

  1. ACA International Washington Insights Conference
    May 2-4, 2017
    Washington, DC

Another great offering from ACA International, the Washington Insights Conference welcomes about 100 of your colleagues to an event about the critical voices that help shape the credit and collections industry. Since this is the Washington conference, Congressional speakers and representatives will speak at the event; other speakers come from key regulatory agencies.

Cost to Attend: Contact for attendance cost

  1. Third Party Vendor Auditing Workshop
    May 8-9, 2017 / July 19-20, 2017
    Las Vegas, NV / Chicago, IL

Collections professionals know how important it is to be in compliance with federal consumer financial laws, which makes the Third Party Vendor Auditing Workshop one of the industry’s must-attend conferences. For two days (and twice a year), this event explores topics like collections policies and procedures, security, payment processes, consumer protections, and compliance with laws and regulations.

Cost to Attend: $1,295

  1. Card Forum
    May 8-10, 2017
    Austin, TX

The Card Forum is an annual industry event for card and payment executives, as well as for professionals at networks, retailers and issuers. The multi-day program includes cutting-edge insights from various industry leaders – think PayPal, Visa, Bank of America, and Google – and offers educational features, including case studies, as well as plenty of networking opportunities. More than 600 professionals attend every year, and represent credit unions, networks, banks, merchants, solutions providers, and processors.

Cost to Attend: $595-$1,995

  1. Back Office Collection Compliance Seminar
    May 9, 2017
    Harrisburg, PA

Imagine having your office staff personally trained, for a day, by a Collections Compliance Officer and Attorney. There’s a lot a value in that. With that in mind, this seminar is all about your back-office staff experiences and compliance: written vs. oral disputes, identity theft, FDCPA and FCRA crossover, complaint tracking, and unresponsive clients.

Cost to Attend: $89

  1. Collection and Recovery Solutions 2017
    May 10-12, 2017
    Las Vegas, NV

Collection and Recovery Solutions 2017, aka CRS2017, is an educational conference aimed at senior-level creditors involved in every aspect of the industry: compliance, collection, risk, recovery operations and strategy. Over two days, you’ll attend talks and roundtables, and discuss topics like how to drive peak performance, improve recovery, and other performance-related themes. CRS2017 is billed as an exclusive and highly targeted event for collections professionals.

Cost to Attend: $895

  1. 2nd Annual Global Debt Collection & NPL Portfolio Summit
    May 11-12, 2017
    Barcelona, Spain

The 2nd Annual Global Debt Collection & NPL Portfolio Summit provides a platform for discussing current debt collections operations on an international scale. Attendees will engage in in-depth discussions and active dialogue with senior executives, peers and professionals from various and interrelated industries. Topics to discuss include the latest debt legislation reforms in various regions, debt collection management systems for the 21st century, and insolvency in different countries.

Cost to Attend: Contact for attendance cost

  1. 2017 Midwest Collection Conference
    May 15-16, 2017
    Kansas City, MO

Like other regional conferences before it, the 2017 Midwest Collection Conference gathers together debt collections professionals from the Midwest, to discuss topics related to the industry and the region, specifically. This offers not only a chance for education, but an excellent opportunity for networking with your closest peers.

Cost to Attend: Contact for attendance cost

  1. NARCA 2017 Spring Conference
    May 17-20, 2017
    Orlando, FL

The National Creditors Bar Association (NARCA) is a trade association that serves law firms and the practice of creditors rights law. Every year (and twice a year, see event #43), the NARCA Spring Conference offers a chance for industry insiders to network, learn, and earn CLE credits, while they stay current with technology and meet vendors that benefit the industry. Conference attendance usually reaches well over 800, and is comprised of creditors, creditors rights attorneys, and other industry professionals.

Cost to Attend: $935-$1,815

  1. 3rd Annual First Party Summit
    June 5-7, 2017
    Frisco, TX

The hyper-focused First Party Summit is the first and, to date, only summit that focuses specifically on the industry and challenges of First Party Collections, Outsourcing, and Customer Care. Over two days, the event drills down on relevant technology and strategies to help you increase interaction, improve the consumer experience, and boost results. Sessions are interactive, engagement is encouraged, and networking opportunities are great.

Cost to Attend: $895-$995

  1. 121st Annual Credit Congress & Expo
    June 11-14, 2017
    Dallas, TX

If you’re looking for one of the longest-standing conferences in the industry, you can’t miss the Annual Credit Congress & Expo, now in its 121st iteration. Over several days, the Credit Congress will present on 60+ compelling, timely and engaging sessions, before breaking out to present focused education tracks on topics like credit management, credit technology, and business and technical skills. The expo half of the event showcases vendors from around the U.S. and world, with products and resources essential to the industry.

Cost to Attend: $789-$999

  1. FTA Annual Meeting
    Jun. 12 – 14, 2017
    Seattle, WA

The Federation of Tax Administrators (FTA) is dedicated to improving the state tax administration, primarily through the provision of services to authorities and administrators. The goal of the Annual Meeting is to fill in the tax administration blanks – and to answer any and all questions you might have, as you read between the lines, from a debt collection perspective.

Cost to Attend: Contact for attendance cost

  1. ICG 2017 Annual Meeting
    June 18-20, 2017
    Montreal, Quebec, Canada

The International Collector’s Group (ICG), formerly Men of Ideas, was founded more than 50 years ago, to bring together the best and brightest, from the largest collections agencies in the world. Today, ICG holds an annual meeting that does just that: for several days, the world’s most talented collections professionals assemble to discuss innovative solutions, technology, and other topics relevant and timely to the industry.

Cost to Attend: Contact for attendance cost

  1. Collection Management Training
    June 21-22, 2017
    Atlanta, GA

Here’s a thought-provoking question: Does your top 20% bring in 80% of your income? Or, how about this one: Is it a reasonable expectation that collectors deliver 50% of what your top performers deliver? If you want to know what most people think, sign up for Collection Management Training, which pulls back the curtain and reveals what happens in most collection organizations. This event is heavily learning-based, and focuses on topics like maximizing your collectors’ time, focusing on profitability, and understanding the key elements of supervision and management.

Cost to Attend: $1,295

  1. NorthLegal Advanced Bankruptcy Conference
    June 20-23, 2017
    Scottsdale, AZ

Designed for professionals with a solid understanding of consumer bankruptcy law, the NorthLegal Advanced Bankruptcy Conference explores deeper topics and complex rules, and then tests your knowledge of these against real life – real-world examples of bankruptcy and collections. As this is not a general overview-type program, you can expect to drill down into very specific, detailed and understandable tools, information and strategies to analyze Chapter 7 and Chapter 13 filings, to comply with current law, and other topics.

Cost to Attend: Contact for attendance cost

  1. SEATA Annual Conference
    July 9-12, 2017
    New Orleans, LA

The Southeastern Association of Tax Administrators (SEATA) hosts an annual conference populated by expert speakers, rich networking opportunities, education, and interactive breakout sessions. Topics involve everything from customer service, examination, and collection processes, to trending issues like fraud and identity theft. There are several government-only and industry-only panel discussions, as well as government decision-makers as attendees.

Cost to Attend: Contact for attendance cost

  1. CLLA/IACC 2017 Mid-Year Collection Conference
    July 14-16, 2017
    Seattle, WA

This annual event is a joint venture with CLLA and IACC. The Commercial Law League of America (CLLA) is North America’s oldest creditors’ rights organization, founded in 1895; the International Association of Commercial Collectors, Inc. (IACC) works to educate collection professionals and provide professional resources for collaboration. Together, they host and annual mid-year conference – one of the most targeted in the industry.

Cost to Attend: Contact for attendance cost

  1. ACA International Convention & Expo 2017
    July 16-18, 2017
    Seattle, WA

The ACA is back, this time with the industry’s largest event of the year. The ACA International Convention & Expo gathers powerful and knowledgeable industry speakers, to deliver inspiring and innovative ideas, solutions, and stories. You’ll dig into emerging collections trends, best practices, new technologies, and other topics, and along the way, you’ll network like a boss.

Cost to Attend: Contact for attendance cost

  1. Financial Innovation and Payments Summit 2017
    July 30-August 1, 2017
    Newport, RI

Opal Group’s Financial Innovation and Payments Summit 2017 responds to the ever-increasing, fast-paced digital financial landscape, by addressing topics like innovative payments solutions and practices. Thought-leaders are the primary presenters, leading panel sessions and various lectures to explore key issues in payments today. Networking opportunities abound.

Cost to Attend: $995-$1,995

  1. DBA International Executive Summit
    August 1-3, 2017
    Lake Tahoe, CA

DBA International delivers its second major event of the year, with the Executive Summit, an exclusive event for – you guessed it – executives. It’s a relatively intimate gathering of 125 professionals in the ARM industry, allowing attendees to mingle and interact with policymakers, explore educational offerings on executive-level operations, and network with other executives.

Cost to Attend: Contact for attendance cost

  1. 2017 NorthLegal Consumer Collections Conference
    August 14-17, 2017
    Las Vegas, NV

If you’re after some in-depth training in consumer debt law, then the NorthLegal Consumer Collections Conference will be right up your alley. Among the topics on offer: must-know statutes and regulations, how courts may interpret legal requirements and prohibitions, “hot” areas for litigation, common myths and misunderstandings, and what to expect from the Consumer Financial Protection Bureau (“CFPB”).

Cost to Attend: $850-$925

  1. Global Finance & Credit Conference & Expo
    August 22-25, 2017
    Chicago, IL

The annual Global Finance & Credit Conference & Expo is a joint education-exhibition, offering the latest products and services for both credit management and finance industries. The education side is information rich, with multiple sessions covering an array of cutting-edge industry issues: the global economy, stagnant training models, and B2B finance. This conference attracts primarily business financial professionals, but collections professionals will find plenty of relevant information to absorb.

Cost to Attend: $805

  1. Debt Connection Symposium and Expo 2017
    September 11-13, 2017
    Tucson, AZ

The Debt Connection Symposium and Expo focuses on education and networking, with industry service providers, agencies, product suppliers, attorneys, and clients. Expert faculty present educational lectures, and in your down time you’re encouraged to mingle and meet industry professionals, peers, and providers. Topics are geared toward collections professionals, collection attorneys, healthcare, credit unions, auto finance, and related industries.

Cost to Attend: $895-$1,295

  1. CLLA Eastern Region Conference
    September 13-15, 2017
    Atlantic City, NJ

The Commercial Law League of America (CLLA) returns in September with another big industry event: The Eastern Region Conference. Topics have yet to be announced for the 2017 conference, but if it sticks to past years, there will be educational sessions that focus on the legal aspects of the industry, and how to provide clients with effective and high-quality legal and collection services.

Cost to Attend: Contact for attendance cost

  1. Northeast Debt Collection Conference
    September 17-19, 2017
    Atlantic City, NJ

The Northeast Debt Collection Conference is one of the liveliest on the docket, which may be why it’s also one of the biggest and most successful debt collection conferences today. (There was record-breaking attendance last year, and this year is on track to do it again.) Presentations from top-notch speakers delve into industry topics and solutions, but there’s also a definite element of fun here, with lots of fun, travel, and prizes.

Cost to Attend: Contact for attendance cost

  1. 2017 NESTOA Conference
    September 17-20, 2017
    Stowe, VT

The North Eastern States Tax Officials Association (NESTOA) is an organization that represents Connecticut, Delaware, Vermont, Maine, Maryland, New Hampshire, New Jersey, Massachusetts, New York, Pennsylvania, Rhode Island and Washington, D.C. tax officials. The annual NESTOA Conference discusses important issues that tax agencies are faced with, and also showcases interesting tech solutions. Knowledge-sharing is big here.

Cost to attend: Contact for attendance cost

  1. CROA Annual Conference
    September 19-22, 2017
    Sacramento, CA

The California Revenue Officers Association (CROA) is a nonprofit organization, comprised of collections and collections-related entities throughout the state. Members are responsible for billings and collections, so this event will be right up your alley. The association has yet to announce events for this year’s annual conference, but typically on the schedule are lectures, solutions and networking opportunities.

Cost to Attend: Contact for attendance cost

  1. Student Loans & Receivables Collection Conference
    September 24-27, 2017
    Charlotte, NC

The student loans industry can often feel like a knotted maze, which is why the annual Student Loans & Receivables Collection Conference is such a boon to the industry. The annual event is designed to assist college and university personnel – the professionals in charge of federal loan and accounts receivable compliance – but can also offer a wealth of information for collections professionals.

Cost to Attend: Contact for attendance cost

  1. CAC Annual Conference and Expo
    October 9-10, 2017
    Rancho Mirage, CA

Here’s another one for you Californians: The California Association of Collectors, Inc. (CAC) offers up its bi-annual Conference and Expo, welcoming member agencies and representatives to learn about, discuss, and problem-solve the challenges and current events of the collections industry. On the expo side, you’ll find plenty of collections services and tools to fuel profits and a more successful business.

Cost to Attend: Contact for attendance cost

  1. NARCA 2017 Fall Conference
    October 11-14, 2017
    Washington, DC

If you couldn’t make it to the spring conference, NARCA’s back with its fall iteration. The NARCA 2017 Fall Conference again focuses on the issues facing creditors rights, with cutting-edge and expert educational offerings, as well as products and services that benefit the industry. Like the spring version, this conference sees big attendance, so networking opportunities are ripe.

Cost to Attend: Contact for attendance cost

  1. PowerUp 2017
    October 16-18, 2017
    Scottsdale, AZ

There’s proven power in discussing success, and that’s what PowerUp 2017 is all about. This event, which draws accounts receivable management (ARM) professionals, healthcare revenue cycle management (RCM) professionals, and government (GOV) markets, focuses on revenue recovery, making it a good choice for collections professionals looking to expand their knowledge and reach.

Cost to Attend: Contact for attendance cost

  1. Commercial Collection Agencies of America Annual Meeting
    October 26-28, 2017
    Delray Beach, FL

The Commercial Collection Agencies of America Annual Meeting is a hybrid educational-networking event, with a strong focus on current trends in the collections industry. You’ll dive deep into case scenarios and problem-solving, and forums let you break out into even more focused groups. There’s plenty of scheduled downtime, as this conference also focuses on networking with your peers and industry experts.

Note: The Commercial Collection Agencies of America also hosts a Spring Meeting, typically held during March. Dates have not yet been announced for 2018.

Cost to Attend: Contact for attendance cost

  1. ACA International Fall Forum & Expo 2017
    November 1-3, 2017
    Chicago, IL

If you missed ACA International’s big Spring Forum, then sign up for the Fall Forum. From one of the biggest names in collections, comes one of the biggest events of the year: a forum that draws hundreds of debt collections officials and some of the brightest minds in the industry. Networking is excellent, and the educational offerings are even better, as the ACA has a strong focus on knowledge-based resources for the collections industry.

Cost to Attend: Contact for attendance cost

  1. NASP 2017 Annual Conference
    November 5-8, 2017
    Austin, TX

The National Association of Subrogation Professionals (NASP), the subrogation industry’s trade association, hosts an annual conference. Not only does the event offer an excellent opportunity for niche networking, but it’s the perfect time to catch up on your CLE credits; seminars are offered in a variety of topics, including continuing legal education and continuing ed for adjusters. The conference itself is divided into tracks: auto, property, health and management, to cover very focused, very important topics for each industry.

Cost to Attend: TBD; 2015 Conference Costs $1,095-$1,575

  1. The Consumer Rights Litigation Conference
    November 16-19, 2017
    Washington, DC

For collectors, it can be a full-time job to simply stay on top of evolving consumer rights law. Enter the Consumer Rights Litigation Conference, an event where you can earn CLE credits, update your knowledge, and attend interactive, comprehensive, and highly educational breakout sessions with the conference’s expert speakers.

Cost to Attend: Contact for attendance cost

  1. North American Collection Agency Regulatory Association (NACARA) Annual Conference
    TBD 2017
    TBD 2017

Every year, the North American Collection Agency Regulatory Association (NACARA) holds an annual conference to provide training, education, and other elements for industry professionals. The schedule of events has yet to be announced for 2017 but in past years, speakers have hailed from big names like DBA International, ACA International, Americollect, and more.

Cost to Attend: Contact for attendance cost

  1. A Candid Conversation about Compliance
    Multiple Dates
    Multiple Locations

Do you like free? Well, here’s an event for you: The Compliance Professionals Forum offers multiple Candid Conversations about Compliance throughout the year. The goal: For compliance professionals across industries to share challenges, solutions, accomplishments and varied perspectives. Problem-solving is the focus, empowering participants to walk away from the conversation and immediately enact the strategies discussed.

Dates + Locations: May 8, 2017 (Buffalo, NY); August 23, 2017 (Denver, CO); September 18, 2017 (Minneapolis, MN); October 10, 2017 (Washington, DC); and October 18, 2017 (Boca Raton, FL)

Cost to Attend: Free ($25 registration fee for Compliance Professionals Forum non-members)

What debt collection events are on your must-attend list this year?