Introduction to Responsible AI: Unpacking the harms
The latest in our Responsible AI blog series, the CallMiner Research Lab explores two of the main categories of harms that AI outputs can cause: Harms...
The Team at CallMiner
April 16, 2019
In the latest edition of the Inner Circle’s Guide to AI, Chatbots & Machine Learning CallMiner’s VP of AI Rick Britt and Senior Data Scientist Yang Liu answered questions from their user community on a variety of topics on artificial intelligence (AI) in the contact center.
Check out our AI experts thoughts on these 6 questions from the Contact Babel user community:
Learn how AI can enhance human interactions, rather than replace them