Introduction to Responsible AI: The CallMiner Research Lab Responsible AI Framework
The CallMiner Research Lab Responsible AI Framework outlines definitions and concerns, as well as some of the driving questions, leading to deeper con...
The Team at CallMiner
April 16, 2019
In the latest edition of the Inner Circle’s Guide to AI, Chatbots & Machine Learning CallMiner’s VP of AI Rick Britt and Senior Data Scientist Yang Liu answered questions from their user community on a variety of topics on artificial intelligence (AI) in the contact center.
Check out our AI experts thoughts on these 6 questions from the Contact Babel user community:
Learn 3 key ways that AI benefits customer service organizations from the experts at Gartner.