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Advanced AI

Reduce effort required to unlock meaningful insights with AI-powered capabilities

CallMiner's advanced AI capabilities, including generative AI and agentic AI, span across our core products to improve the value customers can realize. Users can access several powerful AI features that improve discovery through AI and human collaboration, accelerate time to insight, and enhance productivity. 

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CallMiner enables us to ‘drill down’ and pinpoint specific topics or subjects within calls, especially with its expanded capabilities [AI tools]; it truly can be a performance-enhancer.

Diana Geisler

Director of Account Operations, ResultsCX

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Product Collateral

Advanced AI Capabilities

Product Collateral

Analyze Datasheet: AI-Driven Call Review, Scoring and Analysis

Whitepaper

Build vs. Buy: Considerations for Your Conversation Intelligence Program

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CallMiner

CallMiner is the global leader in AI-powered conversation intelligence to improve customer experience (CX). CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI analytics and machine learning. By uncovering better intelligence, CallMiner enables companies to identify areas of opportunity to drive better experiences, ultimately leading to business improvement, growth and transformational change. CallMiner is trusted by the world’s leading organizations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality.

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