CallMiner Product Marketing Team

CallMiner Product Marketing Team

CallMiner’s Product Marketing team works to bring product information and insights to market, helping customers, partners and prospects better understand the latest platform innovations and enhancements. The team dives into industry challenges, best practices and solutions in their blogs.

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Authored Posts

Bots, brands, and the balance of CX: Thoughts from Forrester CX North America 2025

When crisis strikes, customers don’t want chatbots — they want empathy and judgment. Discover why the future of CX combines smart AI with human connec...

Beyond the numbers: Are we truly listening to our customers?

Industry leaders reveal how combining AI, personalization, and human insight drives smarter, more impactful CX decisions. Read to discover why true cu...

How smarter data can transform customer experience

Read this blog to understand why companies are investing heavily in platforms that promise better insights, but ultimately still end up struggling to ...

CallMiner

CallMiner is the global leader in AI-powered conversation intelligence to improve customer experience (CX). CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI analytics and machine learning. By uncovering better intelligence, CallMiner enables companies to identify areas of opportunity to drive better experiences, ultimately leading to business improvement, growth and transformational change. CallMiner is trusted by the world’s leading organizations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality.

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