CallMiner Product Marketing Team

CallMiner Product Marketing Team

CallMiner’s Product Marketing team works to bring product information and insights to market, helping customers, partners and prospects better understand the latest platform innovations and enhancements. The team dives into industry challenges, best practices and solutions in their blogs.

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Authored Posts

Who’s leading the future of CX automation and AI? Join them at LISTEN 2025

Who's leading the future of CX automation and AI? Come to CallMiner's LISTEN 2025 to learn how leading organizations are applying AI to business chall...

Introducing CallMiner OmniAgent: Revolutionizing customer experience with AI-powered virtual agents

CallMiner OmniAgent is an AI-powered virtual agent that enhances CX across voice, chat, and email using automation and real-time conversational insigh...

Bots, brands, and the balance of CX: Thoughts from Forrester CX North America 2025

When crisis strikes, customers don’t want chatbots — they want empathy and judgment. Discover why the future of CX combines smart AI with human connec...

Beyond the numbers: Are we truly listening to our customers?

Industry leaders reveal how combining AI, personalization, and human insight drives smarter, more impactful CX decisions. Read to discover why true cu...

How smarter data can transform customer experience

Read this blog to understand why companies are investing heavily in platforms that promise better insights, but ultimately still end up struggling to ...

CallMiner

CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.

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