CallMiner Eureka Platform
Analyze customer interactions at the deepest levels to gain insight.
CallMiner’s Sales Conversation Analytics delivers the intelligence needed to drive revenue, improve sales cycles, and increase win rates for enterprise and business development sales teams – including real-time analytics.
De-construct sales calls to provide examples of effective approaches and arm reps with the strategies they need to enter any selling situation with confidence.
Analyze deal outcomes, team and individual effectiveness, and pipeline health with customizable dashboards that give sales leaders confidence in pipeline and deal progression.
Leverage CallMiner’s extensive list of ingestion methods for easy data acquisition and integrate seamlessly with existing CRMs, dialers, and other sales solutions to allow your reps to focus on selling.
Use the insights uncovered from customer conversations to increase leads and conversions more efficiently.
Replicate best practices and effective pitch strategies across your teams to make training scalable and focus on customer drivers.
Not only were our sales calls faster, but we were actually getting more money from each call as well.
Director of Operations, Slimware Utilities
Speech analysis helped us establish a lack of value delivery during sales calls and gaps in language fluency. We armed our agents with shorter, more value-driven scripts. Additionally, we provided longer training cycles before agents got on the phone. The results have been great.
Business Analyst, Slimware Utilities
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.