Speech Analytics Dashboards:
Seeing is Believing
How it Works

Eureka Visualize adds graphical data exploration, discovery and presentation as an upgrade component for Eureka Analyze users. Visualize is accessed via the Eureka Analyze menu bar. Any data elements including voice, text and metadata within Eureka Analyze can be drag & dropped within Visualize dashboards to create a compelling speech analytics story with impact for attention and action.
Your Story
Making it easy to create and graphically present complex insight at scale
Your Way
Discover, compare and draw focus to your data with interactivity and customized annotation
Your Impact
Share graphically compelling reports within and beyond the contact center
How it Helps

Eureka Visualize focuses attention on speech analytics data with impact that drives action. As an integrated resource within Eureka Analyze, Visualize makes it easy to work with the full range of data elements resulting from conversations and associated metadata to quickly craft reports that reveal insight with significance.
Powerful Editing
Interactive Agility
Impactful Awareness
Bring Speech Analytics Data to Life

Visualize is more than a reporting tool. Visualize encourages data exploration by making it easy to instantly change and compare data components with a corresponding view shift. Key data points from Eureka Analyze become clickable and linked to legends or other sources to assist with root cause investigation. Before and after and other data set comparisons are graphically presented.

Make the targeted portions of a Visualize graphical report stand out with your annotations. Professionally presented Visualize graphics make a compelling statement, but you can take it one step further with your notations. It’s then easy to download and share in a variety of common formats to reach and move audiences in and beyond the contact center.