CallMiner Eureka Platform
Analyze customer interactions at the deepest levels to gain insight.
March 15, 2018
We are delighted to announce that CallMiner Eureka – our Post Contact Interaction Analytics Suite – has been shortlisted for the 2018 Call Centre Helper “Top 10 Contact Center Technology” awards.
You can help us make the ‘Top 10 list’ by voting for Eureka HERE.
It will take you less than 1 minute to cast your vote, and as a result you will help to give recognition to CallMiner Eureka and help other contact center managers make informed decisions about the technologies they invest in.
So, if you and those using Eureka can please provide your vote and ask your colleagues to do the same, it would be greatly appreciated. The winning products will be announced in late May 2018.
Voting closes on 6th April and we’d love your vote – VOTE HERE!
Thank you very much in advance for your support.Back to Press Releases
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.