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CallMiner Eureka shortlisted for Contact Centre Technology Awards

March 15, 2018

We are delighted to announce that CallMiner Eureka – our Post Contact Interaction Analytics Suite – has been shortlisted for the 2018 Call Centre Helper “Top 10 Contact Center Technology” awards.

You can help us make the ‘Top 10 list’ by voting for Eureka HERE.

It will take you less than 1 minute to cast your vote, and as a result you will help to give recognition to CallMiner Eureka and help other contact center managers make informed decisions about the technologies they invest in.

So, if you and those using Eureka can please provide your vote and ask your colleagues to do the same, it would be greatly appreciated. The winning products will be announced in late May 2018.

Voting closes on 6th April and we’d love your vote – VOTE HERE!

Thank you very much in advance for your support.

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CallMiner

CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.

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