Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.

Events

Consero Customer Experience & Contact Center Summit

Hear from and interact with some of the most influential voices in the contact center space.

July 22

New York, NY


Operationalizing Customer Insight for Continuous CX Improvement

Join CallMiner and CX leaders from Sonos, and Cxperts as they share how the are building cultures of continuous improvement & using customer insights to drive smarter decisions, stronger experiences, and measurable business impact.

July 29

Webinar


Telarus Partner Summit 2026

The premier event for technology advisors features keynotes, AI strategy sessions, and networking with top suppliers and industry experts.

August 11-13

Dallas, TX


AI Governance in Customer Service: Balancing Innovation, Compliance, and Responsibility

Explore the opportunities, risks, responsibilities, and practical considerations organizations should evaluate as AI becomes increasingly embedded in customer service operations.

August 12

Webinar


LISTEN Prague

With interactivity at its core, LISTEN Prague will foster deeper conversations, hands-on engagement, thought leadership sessions and real-world collaboration, ensuring attendees walk away feeling energised, inspired and motivated for 2026 and beyond!

September 10

Prague, Czech Republic


Are You Wasting Your CX Data’s Potential?

We’ll be taking an in-depth look at what the best contact centres are doing with their data to drive tangible, ongoing improvements. We'll also explore how the latest technology can help you to harness insights quicker and easier than ever before.

September 24

Webinar


CCMA UK National Contact Centre Conference

Get ready to be inspired by the people and stories driving real change in customer contact. An event where CCMA members come together to share best practice and network with senior leaders and industry colleagues.

September 29

London, UK


Consero Experience & Contact Center Forum

Hear from and interact with some of the most influential voices in the contact center space.

October 4-6

Houston, TX


Engage Customer Summit

Europe's premier customer engagement conference & expo. Connect with high-level decision-makers shaping the future of customer engagement. Hear from industry experts in keynote sessions & roundtables, & share best practice with peers and colleagues.

October 7-8

London, UK


CCW Nashville

Join customer contact leaders for three days of powerful insights, real-world strategies, and meaningful connections. This is where industry decision makers come to solve challenges, discover innovations, and shape the future of customer contact.

October 7-9

Nashville, TN


LISTEN West

With interactivity at its core, LISTEN West will foster deeper conversations, hands-on engagement, thought leadership sessions and real-world collaboration, ensuring attendees walk away feeling energised, inspired and motivated for 2026 and beyond!

October 20-21

Dallas, TX, USA


The Forum - #RaisingStandards 2026

Designed specifically for Planning, Insight and Quality & Customer Experience Professionals. Learn first-hand from practitioners and business leaders who are delivering successful change whilst having the opportunity to collaborate with others.

November 3

Wolverhampton, UK


Call & Contact Centre Expo

Europe’s most proactive customer experience and engagement professionals join to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.

November 18-19

London, UK


Customer Contact Congress 2026

Discover how leading companies transform customer contact into a powerful engine for loyalty, growth, and innovation.

November 24

Grimbergen, Belgium