SALES

Close more deals by understanding and implementing key sales behavior 

Develop top-performing agents and sales teams with conversation analytics that gives you the competitive edge. 

Differentiate more intelligently

Analyze and learn best practices, such as the language and messaging that most appeals to customers and prospects.

Successfully coach and train sales teams

Understand what’s working and what’s not in sales conversations and use that knowledge to train and encourage the right behaviors.

More efficiently convert leads and drive ROI

Close more deals with fewer interactions by understanding and delivering on what your customers want.

Learn more about our platform

Sales professionals can now

Products
Understand sales opportunities more clearly

Leverage insights to make better sales decisions and drive pipeline.

  • Gain visibility into sales without being overwhelmed by unfiltered data
  • Better understand which of your leads are valid and most likely to turn into a sale
  • Apply more accurate probabilities to your forecasting

Learn more about our Analyze Product

Customers
Increase sales without increasing effort

Sell better, smarter, and faster with insights gathered from conversation analytics.

  • Identify the phrases and messages that create the best sales outcomes and share that knowledge across sales teams
  • Stand out to customers who are overwhelmed by conversations with personalized information that integrates with your CRM
  • Get in-the-moment up-sell and cross-sell suggestions during conversations

Read about best practices for sales

Products
Provide a better customer experience

Increase customer loyalty and retention by ensuring sales agents understand and meet customer expectations.

  • Provide the kind of experiences and service regardless of digital or face-to-face interactions
  • Use the success of the highest-performing agents to improve training across the entire sales team
  • Understand the emotions of customers with analysis in real time to inform conversations and drive better outcomes

Learn more about our Coach product