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Develop top-performing agents and sales teams with conversation analytics that gives you the competitive edge.
View Our Sales Conversation Analytics Demo
Analyze and learn best practices, such as the language and messaging that most appeals to customers and prospects.
Understand what’s working and what’s not in sales conversations and use that knowledge to train and encourage the right behaviors.
Close more deals with fewer interactions by understanding and delivering on what your customers want.
Leverage insights to make better sales decisions and drive pipeline.
Sell better, smarter, and faster with insights gathered from conversation analytics.
Increase customer loyalty and retention by ensuring sales agents understand and meet customer expectations.
Speech analysis helped us establish a lack of value delivery during sales calls and gaps in language fluency. We armed our agents with shorter, more value-driven scripts. Additionally, we provided longer training cycles before agents got on the phone. The results have been great.
Ed Lee
Business Analyst, Slimware Utilities
Not only were our sales calls faster, but we were actually getting more money from each call as well.
Carl Stuerke
Director of Operations, Slimware Utilities
CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.