Time to value with results that scale with your insight to action needs are supported by CallMiner Eureka pricing. Eureka is licensed by volume of interaction data – either call recording hours or text interaction (hour equivalents) – that you analyze. Included training and ongoing support ensure cost effective success.
Get Enterprise-class analytics starting at only a few cents per minute!
Volume discounts reduce pricing to a fraction of a penny per minute!
CallMiner focuses on the Software in Software as a Service. Our software features & subscription pricing are focused on getting you to value quickly without hidden costly service fees.
|Capabilities||CallMiner Eureka||The Other Guys|
|Full Transcript on Every Call||Included||$|
|Onsite Product Training & Online Learning Portal||Included||More $|
|Analyst Training||Included||Get out your check book|
|Hosting Fees||Included||Read the fine print|
|PCI Sensitive Data Redaction||Included||Charging extra for compliance?|
|Out-of-the-box Solution Content||Included||Doesn’t exist|
|ROI Playbooks||Included||Don’t ask|
|Access to the Community||Included||Community?|
|Online Category Library (Eureka Xchange)||Included||No such thing|
|Customer Success Director||Included||If you’re lucky|
* Integrations to a single supported data source (call recorder)
Grow with CallMiner Eureka
Pay for What you Need
CallMiner Eureka is the most comprehensive AI-fueled customer engagement analytics solution. Post-call analytics, agent performance feedback, real-time automated monitoring, multichannel support and more are consolidated within an integrated platform. Pay for what you need without redundant charges when adding new capabilities.