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August 28, 2025
A joint Opus Research and CallMiner webinar discussed the role of empathy in automated and human-involved consumer interactions. Read more from No Jitter.
Read moreAugust 25, 2025
CMS Critic covers CallMiner's new OmniAgent product, a virtual agent solution that uses advanced automation and voice-optimized AI to deliver seamless, human-like interactions across voice and digital channels. The announcement comes following the acqus
Read moreAugust 25, 2025
No Jitter highlights a recent webinar between Opus Research and CallMiner, exploring the intersection of automation and human agents in customer service, as well as the metrics used to evaluate their performance.
Read moreCallMiner was selected by the readers of KMWorld Magazine as an AI 50 Award Winner In 2020
CallMiner was recognized as a Speech Technology Magazine Implementation Award winner in 2018 and 2016.