Expert Events

Event Calendar

Join us at these upcoming events to learn more about CallMiner directly from our experts.

Events

The BPO Balancing Act - High AI Adoption, Low Governance

Join to explore: • Real stories of successful AI implementation in BPOs • Top concerns leaders have surrounding AI governance • What comes next for the BPO industry as they continue their AI maturity journey

December 17

Webinar

Talk with one of our experts to find out how our platform can help drive your business.

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CallMiner

CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.

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