Who’s ready for #LISTEN2016??


25 days left, and as you can imagine, the CallMiner team is working feverishly to prepare for our biggest and best Customer Engagement Analytics conference yet.  Hosted at a brand new resort, the Opal Sands is right in the heart of beautiful Clearwater Beach on the Gulf of Mexico, with every room being Gulf Front — and when they say Gulf Front, they mean it. Every room has a balcony that practically looks down on the water, almost as if you’re on a cruise ship. We own the entire hotel for the duration of the event, so everyone you meet at the bar or in the pool will be a fellow Customer Engagement analytics professional.



But what’s more important about this year’s event is the content and the people.  We have an amazing set of educational and informative sessions across five tracks, something for every level of Customer Engagement Analytics user and executive. Interaction analytics fundamental sessions for executive and analysts, advanced sessions for our more seasoned executives and analysts, an entire track dedicated to round table discussions and working sessions, and some great demonstrations of the latest and greatest in technology from CallMiner and our strategic partners.  See the full schedule here: www.listen2016.com/schedule.


Unlike any other, this conference belongs to the attendees.  We participate in over 40 events a year, and proud to say listen2016 has more end user content than any other event we attend.  Take a look at this impressive lineup of speakers: www.listen2016.com/speakers. The sessions were recommended by past attendees, voted on and ranked by the community at EngagementOptimization.com, and almost all of the presentations are being delivered by the community.  This conference wouldn’t be what it has become without you!


Building on the success of previous incarnations of LISTEN, in addition to traditions such entertaining activities, and the annual LISTEN Awards, we’ll be adding some exciting new elements including the mobile app, with contact scanning capability, networking missions, and more.  If you’ve been to LISTEN in the past, you won’t want to miss out on this one – if you haven’t, make this your first of an annual tradition.  See everybody in 25 days!!


Product User Forums LISTEN 2016 LISTEN


View LISTEN 2015’s highlight reel